17Apr/180

New Operating System: FreeBSD 11.1

As of today, we offer you FreeBSD 11.1 as an additional operating system for your VPS and dedicated servers.

You can combine it with the Software RAID 1.

If you are already using our services, you can easily switch to FreeBSD 11.1 through your customer control panel.

One more thing, which is most likely interesting for all potential new customers:

Besides FreeBSD 11.1 we offer you a large selection of the latest Linux distributions as well as Windows Server 2012 and 2016. Just click on "Customize & Order" below your desired virtual or dedicated server model in order to get a detailed overview and select the operating system of your choice!

You can find further information and a product overview on our website!

Posted by: Markus | Tagged as: , , , No Comments
21Mar/180

How to manage your raidcontroller in Windows

Not long ago, we have shown you in a different tutorial how to manage your raidcontroller in Linux. Below you can find the respective guideline for Windows.

Monitoring a RAID array

A hardware RAID has certain advantages, but also a hardware RAID has to be monitored. We always rely on tried and tested hardware to minimize the risk of a hardware failure, but there is always the risk that hardware fails, therefore monitoring the hardware is even more important to guarantee that the server will keep running properly.

In the case of a software RAID, the operating system generates messages about the RAID; with a hardware RAID, the controller does it itself - but you need a special software to read these messages.

This blog entry shows the installation and use of the Adaptec and LSI software on Windows operating systems.
There are also graphical interfaces available for managing raidcontrollers, such as a web interface.

Please contact our support department in case you are not sure which controller was added to your server.

Updating the controller's firmware or the operating system's driver may lead to a complete loss of all data stored on that RAID!

1. Adaptec

1.1 Installation of the arcconf binary

Open the Powershell as Administrator, you will start at the "Administrator" User folder.
Create a new folder and change to that folder, e.g.:

mkdir C:\raid; chdir C:\raid

The binary can be downloaded via Powershell as well, type in the following command:

iwr -URI http://download.adaptec.com/raid/storage_manager/arcconf_v2_03_22476.zip' -OUTFILE arcconf_v2_03_22476.zip; start arcconf_v2_03_22476.zip

(You could also download the binary with your webbrowser from here )

You should see some directories including the "windows_x64" directory, select that directory and copy it to "C:\raid\".

1.2 Monitoring the raidcontroller

Open the Powershell and change the directory using the following command:

chdir C:\raid\windows_x64\cmdline

You should be able to run the executable by using the following command: " .\arcconf.exe getconfig 1" - this will display all information.

You will get all information regarding the 1st controller installed in your system. In case you have installed more than one controller you could display the information of the 2nd controller by typing ".\arcconf.exe GETCONFIG 2".

A list of available options can be displayed by typing ".\arcconf.exe" .
The most important status can be filtered out by typing ".\arcconf.exe GETCONFIG 1 | findstr Status" into the Powershell.

PS C:\raid\windows_x64\cmdline> .\arcconf.exe GETCONFIG 1 | findstr Status
Controller Status : Optimal
Status : ZMM not installed
Status of Logical Device : Optimal

"ZMM not installed" shows that this controller currently has no BBU (battery backup unit) installed, a BBU can be installed at any time as an upgrade.

A "Degraded" status on a LD (Logical Device) indicates that there must be an issue.

PS C:\raid\windows_x64\cmdline> .\arcconf.exe GETCONFIG 1 | findstr Status
Controller Status : Optimal
Status : ZMM not installed
Status of Logical Device : Degraded

To check if there is any failed drive (in this scenario the SSD failed), type in the following command and you will see the "State : Failed" information:

PS C:\raid\windows_x64\cmdline> .\arcconf.exe GETCONFIG 1 PD
Controllers found: 1
----------------------------------------------------------------------
Physical Device information
----------------------------------------------------------------------
Device #0
Device is a Hard drive
State : Failed
Block Size : 512 Bytes
Failed logical device segments : True
Supported : Yes
Transfer Speed : Failed
Reported Channel,Device(T:L) : 0,0(0:0)
Reported Location : Connector 0, Device 0
Vendor :
Model : Crucial_CT275MX3
Firmware : M0CR040
Serial number : 11111111111111
World-wide name : 500A075116639956
Total Size : 262321 MB
Write Cache : Enabled (write-back)
FRU : None
S.M.A.R.T. : No
S.M.A.R.T. warnings : 0
Power State : Full rpm
Supported Power States : Full power,Powered off,Standby
SSD : Yes
Temperature : Not Supported
NCQ status : Enabled

To replace a failed drive just contact us, we will immediately take care of it. To speed up the process you should provide us with the above output. It shows the S/N and the port that drive is attached to. In this case the S/N is "11111111111111" and the attached Port is "0".

As soon as the drive got replaced the rebuild should start automatically:

PS C:\raid\windows_x64\cmdline> .\arcconf.exe GETCONFIG 1 | findstr Status
Controller Status : Optimal
Status : ZMM not installed
Status of Logical Device : Degraded, Rebuilding ( Rebuild : 1 % )

Depending on your RAID setup this will probably take several hours.

1.3 Installing an available webinterface

For Adaptec controllers there is the "MaxView Storage Manager" available, it can be downloaded here: https://storage.microsemi.com/de-de/speed/raid/storage_manager/msm_windows_x64_v2_03_22476_zip.php

The installer is located within the directory called "manager" - that directory will be created when unpacking the downloaded archive.
You can start the installation by starting "setup_asm_x64.EXE" .
Afterwards you should be able to reach the webinterface on https://<SERVERIP>:8443 .

2. LSI

2.1 Installation of the StorCLI binary

Download of the commandline Binary :

iwr -URI 'https://docs.broadcom.com/docs-and-downloads/raid-controllers/raid-controllers-common-files/1.21.16_StorCLI.zip' -OUTFILE StorCLI.zip;explorer.exe .\StorCLI.zip\versionChangeSet\univ_viva_cli_rel\

A Windows Explorer should popup when using the above command. Now copy "storcli_ALL_OS.zip" to the "C:\raid" directory:

 

Now unzip that file.

 

2.2 Monitoring the raidcontroller

Go to your Powershell and type the following command to access the recently unpacked files:

chdir C:\raid\storcli_All_OS\storcli_All_OS\Windows\

You should be able to call "storCLI.exe", there is also a 64Bit binary.

You can display the current status of the raidcontroller by typing:

PS C:\raid\storcli_All_OS\storcli_All_OS\Windows> .\storcli64.exe /c0 show

TOPOLOGY :
========
-----------------------------------------------------------------------------
DG Arr Row EID:Slot DID Type  State BT       Size PDC  PI SED DS3  FSpace
-----------------------------------------------------------------------------
0 -   -   -        -   RAID1 Optl  N  255.656 GB dflt N  N   dflt N
0 0   -   -        -   RAID1 Optl  N  255.656 GB dflt N  N   dflt N
0 0   0   64:4     12  DRIVE Onln  N  255.656 GB dflt N  N   dflt -
0 0   1   64:5     13  DRIVE Onln  N  255.656 GB dflt N  N   dflt -
----------------------------------------------------------------------------

Example for a failed HDD:

TOPOLOGY :
========
----------------------------------------------------------------------
DG Arr Row EID:Slot DID Type  State BT Size PDC  PI SED DS3  FSpace
----------------------------------------------------------------------
0 -   -   -        -   RAID1 Dgrd  N  255 GB dflt N  N   dflt N
0 0   -   -        -   RAID1 Dgrd  N  255 GB dflt N  N   dflt N
0 0   0   -        -   DRIVE Msng  -  255 GB -    -  -   -    -
0 0   1   64:5     13  DRIVE Onln  N  255 GB dflt N  N   dflt -
---------------------------------------------------------------------

 

PS C:\raid\storcli_All_OS\storcli_All_OS\Windows> .\storcli64.exe /c0 /sall show

Controller = 0
Status = Failure
Description = No drive found!
Detailed Status :
===============
----------------------------------------
Drive Status ErrCd ErrMsg
----------------------------------------
/c0/sALL Failure 255 Drives not found
----------------------------------------

To display the current status of the rebuild you can run:

PS C:\raid\storcli_All_OS\storcli_All_OS\Windows> .\storcli64.exe /c0 /eall /sall show rebuild


Controller = 0
Status = Success
Description = Show Drive Rebuild Status Succeeded.
---------------------------------------------------------
Drive-ID Progress% Status Estimated Time Left
---------------------------------------------------------
/c0/e64/s4 0 In progress -
/c0/e64/s5 - Not in progress -
---------------------------------------------------------

2.3 Installation of a graphical interface

You can download the latest MegaRAID Storage Manager using the following link:

https://docs.broadcom.com/docs-and-downloads/raid-controllers/raid-controllers-common-files/16.05.04.00_MSM_Windows.zip

After downloading, unzip all files. You should be able to access the directory, just run the installation wizard.

Usually you will not have any LDAP authentication, in this case you have to unmark the checkbox when running the installer - otherwise you cannot connect to the manager.

A new shortcut will appear on your desktop, now run that shortcut and type in your login credentials. The following MSM interface should show up:

 

 

 

Posted by: Gianni-Donato | Tagged as: , , , , , No Comments
7Mar/180

How to manage your RAID controller in Linux

Please note: This tutorial focusses on Linux OS. Should you be a Windows user instead, please confer our respective tutorial on how to manage your RAID controller in Windows.

Monitoring a RAID array

A hardware RAID has certain advantages, but also a hardware RAID has to be monitored. We always rely on tried and tested hardware to minimize the risk of a hardware failure, but there is always the risk that hardware fails, therefore monitoring the hardware is even more important to guarantee that the server will keep running properly.

In the case of a software RAID, the operating system generates messages about the RAID; with a hardware RAID, the controller does it itself - but you need a special software to read these messages.

This blog entry shows the installation and use of the Adaptec and LSI software on Linux operating systems.
There are also graphical interfaces available for managing raidcontrollers, such as a web interface.

Please contact our support department in case you are not sure which controller was added to your server.

Please note: Updating the controller's firmware or the operating system's driver may lead to a complete loss of all data stored on that RAID!

For this tutorial some additional software is needed, for Ubuntu 17.10 it can be installed using the following command "apt install zip unzip net-tools"

1. Adaptec

An overview of available software for your Adaptec controller can be found here: https://storage.microsemi.com/en-us/support/series6/index.php

1.1 Installation of the arcconf binary

Installing the binary with the Linux commandline is very easy, you can manage the controller using that binary afterwards.

A download link for the latest available binary can be found on the above mentioned website by clicking on the "Storage Manager Downloads" link.
The "arcconf" binary can be used for various Adaptec products, usually there is no need for additional software.
In this tutorial we are going to download the following binary: https://storage.microsemi.com/en-us/speed/raid/storage_manager/arcconf_v2_03_22476_zip.php

On your commandline just type:

wget http://download.adaptec.com/raid/storage_manager/arcconf_v2_03_22476.zip && unzip arcconf_v2_03_22476.zip

Now move the binary to your binary folder and make it executable:

mv linux_x64/cmdline/arcconf /usr/sbin/ && chmod +x /usr/sbin/arcconf

The "arcconf" command should be available now.

root@contabo:~# arcconf
Controllers found: 1
| UCLI | Adaptec by PMC uniform command line interface
| UCLI | Version 2.03 (B22476)
| UCLI | (C) Adaptec by PMCS 2003-2016
| UCLI | All Rights Reserved

1.2 Monitoring the raidcontroller

Usually the RAID should have an "OPTIMAL" value, in case one HDD fails the controller will start to send an audible alarm signal. That signal will be recognized by our technicians working in the datacenter, in this case we will contact you and inform you about a possible hardware failure.

With the parameter "arcconf GETCONFIG 1" you will get all information regarding the 1st controller installed to your system. In case you have installed more than one controller you could display the information of the 2nd controller by typing "arcconf GETCONFIG 2".

A list of available options can be displayed by typing "arcconf getconfig".

The most important status can be filtered out by typing "arcconf getconfig 1 | grep Status" into the commandline.

root@contabo:~# arcconf getconfig 1 | grep Status
Controller Status : Optimal
Status : ZMM not installed
Status of Logical Device : Optimal

"ZMM not installed" shows that this controller currently has no BBU (batterie backup unit) installed, a BBU can be installed at any time as an upgrade.

A "Degraded" status on a LD (Logical Device) indicates that there must be an issue.

root@contabo:~# arcconf getconfig 1 | grep Status
Controller Status : Optimal
Status : ZMM not installed
Status of Logical Device : Degraded

To check if there is any failed drive (in this scenario the SSD failed), type in the following command and you will see the "State : Failed" information:

root@contabo:~# arcconf getconfig 1 PD
Controllers found: 1
----------------------------------------------------------------------
Physical Device information
----------------------------------------------------------------------
Device #0
Device is a Hard drive
State : Failed
Block Size : 512 Bytes
Failed logical device segments : True
Supported : Yes
Transfer Speed : Failed
Reported Channel,Device(T:L) : 0,0(0:0)
Reported Location : Connector 0, Device 0
Vendor :
Model : Crucial_CT275MX3
Firmware : M0CR040
Serial number : 11111111111111
World-wide name : 500A075116639956
Total Size : 262321 MB
Write Cache : Enabled (write-back)
FRU : None
S.M.A.R.T. : No
S.M.A.R.T. warnings : 0
Power State : Full rpm
Supported Power States : Full power,Powered off,Standby
SSD : Yes
Temperature : Not Supported
NCQ status : Enabled

To replace a failed drive just contact us, we will immediately take care of it. To speed up the process you should provide us with the above output. It shows the S/N and the port that drive is attached to. In this case the S/N is "11111111111111" and the attached Port is "0".

As soon as the drive got replaced the rebuild should start automatically:

root@contabo:~# arcconf getconfig 1 | grep Status
Controller Status : Optimal
Status : ZMM not installed
Status of Logical Device : Degraded, Rebuilding ( Rebuild : 1 % )

Depending on your RAID setup this will probably take several hours.

1.3 Installing an available Webinterface

For Adaptec there is the "MaxView Storage Manager" available, it can be downloaded here: https://storage.microsemi.com/de-de/speed/raid/storage_manager/msm_linux_x64_v2_03_22476_tgz.php

You could also just download it via commandline:

wget http://download.adaptec.com/raid/storage_manager/msm_linux_x64_v2_03_22476.tgz && tar -xzf msm_linux_x64_v2_03_22476.tgz

The installer is located within the directory called "manager" - that directory will be created when unpacking the downloaded archive.
For our system (Ubuntu 17.04) we will install the package using the following command:

dpkg -i manager/StorMan-2.03-22476_amd64.deb

Afterwards you should be able to reach the webinterface at https://<SERVERIP>:8443

2. LSI

2.1 Installation of the StorCLI binary

Download of the commandline Binary :

wget https://docs.broadcom.com/docs-and-downloads/raid-controllers/raid-controllers-common-files/1.21.16_StorCLI.zip --no-check-certificate && unzip 1.21.16_StorCLI.zip && cd versionChangeSet/univ_viva_cli_rel/ && unzip storcli_All_OS.zip

For our system we will install the Ubuntu package by typing:
dpkg -i storcli_All_OS/Ubuntu/storcli_1.21.06_all.deb

Create a link to make the "storcli" command available to your shell.
ln -s /opt/MegaRAID/storcli/storcli64 /usr/sbin/storcli

2.2 Monitoring the raidcontroller

You can display the current status of the raidcontroller by typing:

root@contabo:~#storcli /c0 show

TOPOLOGY :
========
-----------------------------------------------------------------------------
DG Arr Row EID:Slot DID Type  State BT       Size PDC  PI SED DS3  FSpace
-----------------------------------------------------------------------------
0 -   -   -        -   RAID1 Optl  N  255.656 GB dflt N  N   dflt N
0 0   -   -        -   RAID1 Optl  N  255.656 GB dflt N  N   dflt N
0 0   0   64:4     12  DRIVE Onln  N  255.656 GB dflt N  N   dflt -
0 0   1   64:5     13  DRIVE Onln  N  255.656 GB dflt N  N   dflt -
----------------------------------------------------------------------------

Example of a failed HDD:

TOPOLOGY :
========
----------------------------------------------------------------------
DG Arr Row EID:Slot DID Type  State BT Size PDC  PI SED DS3  FSpace
----------------------------------------------------------------------
0 -   -   -        -   RAID1 Dgrd  N  255 GB dflt N  N   dflt N
0 0   -   -        -   RAID1 Dgrd  N  255 GB dflt N  N   dflt N
0 0   0   -        -   DRIVE Msng  -  255 GB -    -  -   -    -
0 0   1   64:5     13  DRIVE Onln  N  255 GB dflt N  N   dflt -
---------------------------------------------------------------------

root@contabo:~#storcli /c0 /sall show


Controller = 0
Status = Failure
Description = No drive found!
Detailed Status :
===============
----------------------------------------
Drive    Status  ErrCd ErrMsg
----------------------------------------
/c0/sALL Failure   255 Drives not found
----------------------------------------

To display the current status of the rebuild you can run:

root@contabo:~#storcli /c0 /eall /sall show rebuild

Controller = 0
Status = Success
Description = Show Drive Rebuild Status Succeeded.
---------------------------------------------------------
Drive-ID   Progress% Status          Estimated Time Left
---------------------------------------------------------
/c0/e64/s4         0 In progress     -
/c0/e64/s5         - Not in progress -
---------------------------------------------------------

2.3 Installing an available webinterface

Unfortunately, there is currently no webinterface available for Linux.

 

Posted by: Gianni-Donato | Tagged as: , , , , , No Comments
19Feb/184

Additional DC uplinks: AMS-IX and CenturyLink

As recently reported, we continuously expand our data centers in order to meet the increasing demand for hosting solutions. In order to ensure that you are still perfectly connected to the internet in spite of the many new servers we build every day, we have enhanced our data center connectivity with two additional 10 Gbit/s uplinks.

One of the new uplinks connects us with one of the biggest internet exchange hubs across the globe, namely the AMS-IX in Amsterdam. At this internet exchange point, we get access to the networks of hundreds of other internet service providers in the world. Thanks to our uplink to the DE-CIX in Frankfurt and, from now on, the AMS-IX uplink in Amsterdam, an even faster and more direct exchange of data is possible. Specifically between servers in Contabo’s data center and servers, respectively users in other network areas of the internet.

The second uplink increases our connection to the carrier CenturyLink – up to now better known as Level3 – to a total of 40 Gbit/s.

Our data centers are currently connected to the Internet with 120 Gbit/s and it's not the end of the story yet. In the future, we will continue to increase the number of uplinks and connected carriers so that we increase not only the number of servers hosted, but grow on all levels - together with you!

Posted by: Markus | Tagged as: , , , , , 4 Comments
13Feb/180

New Operating System: Fedora 27

A brief update regarding our Linux OS: As of today, we offer you the brand new Fedora 27 for your VPS and Dedicated Servers, it replaces the previous version 26.

It can be combined with the Software RAID 1 and Webmin and an installation via VNC is possible as well.

If you are currently using the previous version, you can easily upgrade to the new version through your customer control panel.

Our existing customers know it already, and it is possibly interesting for potential new customers:
We offer you a large selection of the latest Linux distributions as well as Windows Server 2012 and 2016. Just click on "Customize & Order" below your desired virtual or dedicated server model in order to get a detailed overview and select the operating system of your choice!

You can find further information and a product overview on our website!

Posted by: Markus | Tagged as: , , , , No Comments
1Feb/180

Our own tutorials section provides many helpful hints and tricks

Not only are we constantly improving and expanding our data centers, as reported recently. At the same time, we are publishing useful tutorials, which offer you solutions and short cuts for common issues and hopefully simplify the administration of your virtual or dedicated server.

Did you know that we have created a special section on our website for that? There you can find all the articles we have published so far - and in the future, many more tutorials will be added!

Just take a look at our own knowledge base, and please do not forget to bookmark it for future reference 😉

Is there anything missing, or do you have a special question in mind which we could deal with? Just let us know and our technical department will further check its feasibility.

As usual, we are available for all other inquiries every day of the year: Just contact our customer service department!

Posted by: Markus | Tagged as: , , , , No Comments
19Jan/180

We create more space for your servers!

Over the last couple of weeks and due to the turn of the year, it has been a little bit quiet here in our blog. But this does not mean that we have been idle during that time. Quite the contrary: Thanks to you, our valued customers and the many new customers we convince from our services each day, we are growing at a rapid pace and consequently, we need more space for many new servers 🙂

As a result, our technical team has recently put another room for server racks into operation in our data center in Nuremberg. On the picture below, you can see the false floor. In a first step, the cable trays for the network and power supply connection of the server racks were installed. Following this, we have assembled many new server racks!

If you would like to find out more: We provide an overview of our two data centers on our website!

Posted by: Markus | Tagged as: , , , , No Comments
21Dec/170

Merry Christmas and a Happy New Year!

The year 2017 is coming to an end and we would like to take the chance and say THANK YOU to all of you, our loyal customers and partners, for your trust in our services and the great cooperation this year.

We are looking forward to continue our successful journey together with you next year!

In case you need assistance with your server, our customer support department is available on the public holidays, just like on any other day of the year, from 8 am to 11 pm CET (UTC+1).

The entire Contabo-Team wishes you and your families Merry Christmas and a Happy New Year!

Posted by: Markus | Tagged as: , , No Comments
19Dec/172

NEW feature: The Contabo Website Builder

Towards the end of the year 2017, we have some great news for you! Have you ever dreamed of creating your own website with just a few clicks? Well...then you might want to continue reading, because we have got a brand new feature:

The Contabo Website Builder.

From now on, it is available for existing customers as well as for new customers in every Contabo webspace plan - free of charge.

Thanks to our Website Builder, you can create and design your own website with just a few clicks within your webspace package:

  • It's easy and there is absolutely no background knowledge required
  • Choose from more than 200 templates
  • Responsive design: Your website is correctly displayed on mobile devices as well
  • In just a few minutes, your website is online
  • Add your own pictures, texts or other websites - wherever you think they fit best.
  • Of course: Available for all Contabo webspace plans free of charge

With additional tools, you can easily optimize your new website for search engines, add videos and maps as well as your social media accounts. Plus: If you are running an e-commerce site, adding a shopping cart and payment options is not just recommended, but completed with just a few clicks.

Find out more about the new Contabo Website Builder or place an order for your favourite webspace plan and publish your first, own website within minutes!

Posted by: Markus | Tagged as: , , , 2 Comments
15Dec/170

Basic information about our Webspace

Today we would like to give you some basic usage hints about our webspace packages. First of all, our webspace offers are based on cPanel which is well known and under active development. However, we would like to explain some points and present the most important features. In this post we will refer to the YouTube-playlist of the cPanelTV channel which contains many tutorials directly provided by the producer. You may also find it at the end of our explanations, so you do not have to search for the videos.

Concerning webspace packages there are few basic topics to be considered:

  • Make sure you use safe passwords. cPanel provides the option to generate a password according to chosen criteria and gives feedback of the security level of your password.
  • Installing updates: We maintain the hard- and software your webspace is based on, but do not have acess to your website. Therefore it is always important to keep the used CMS (content management system) up-to-date. Not only the visitors of your websites will thank you for not becoming a victim of possible attacks, but also us, as the risk of spamming via a hacked CMS can be minimized.
  • Commensurability: Our goal is to provide you with a lot of resources at a low price. Yet, you should consider whether a webspace is the best product for the intended purpose. A large online shop containing many products on a webspace is, for example, not recommendable. In case you are planning to host such a large online shop, kindly contact our customer support department and we will gladly assist you in finding the best hosting solution for your needs.

If you have other inquiries, our support will be at hand at the regular times as well. Just contact us!

But now we continue with the original topic of this tutorial, namely presenting some important and basic elements to operate cPanel.

Passwords

Earlier we mentioned safe passwords are important, unfortunately, even more will come with a webspace and add to your long list of already existing passwords. It is quite tempting to use the same password for all services, but this is absolutely not recommendable. An example: An attacker gets to know your administrator password using a security breach of your CMS. This password is also used for the login to cPanel, your email account, as database password and for ftp access. Therefore, the attacker will have access to all those services and will be able to send emails using your name, delete your data or upload illegal content. Unfortunately, this example is not hypothetical but rather common. Consequently our advice is: always use individual and secure passwords. Further examples are provided by cPanel in the video "cPanel Tutorials: How to change your password", where you will also find a tutorial how to change an existing password.

File manager

After your order has been completed, you receive an email with all required information and login details, including a URL to cPanel. After you logged into the system the question you probably ask yourself is "How can I upload my website?". We can inform you that there are multiple ways to proceed:

  1. The most common way is using FTP(S), which stands for "File Transfer Protocol (over SSL)" and is a standardized protocol to transfer files, the letter "S" for securing the connection by using SSL. We always recommend using FTPS, since this guarantees that the file transfer is encrypted, which is not the case if you use plain FTP. More details how you can create an FTP account can be found at the video tutorial "cPanel Tutorials: FTP".
  2. The file manager included in cPanel: This is the easiest way and should work from nearly all sources, in addition, the file manager provides the possibility to edit files or check out the content. A video guide is available, too. It is called "cPanel Tutorials: File Manager".
  3. Another option uses the so called "Web Disk" which uses WebDAV for file transfer and can mount the webspace as a drive within the local PC. Please check out the video "cPanel Tutorials: Web Disk" for more details.

MySQL and PHPMyAdmin

The two points MySQL and PHPMyAdmin need to be mentioned together, PHPMyAdmin is the software part which provides you with access to the databases with the login credentials you set. After you logged into PHPMyAdmin you are free to check the databases, delete records or perform any changes. In addition, you can upload or create a database backup using PHPMyAdmin, too. MySQL is the data base server installed by us. Nowadays nearly all content management systems require a database to save the information which should be shown on your website. A guide how you can create a database and a user ist shown within the video "cPanel Tutorials: MySQL Databases".

Domains

A webspace requires a default domain, which needs to be provided during the order process in order to create the account and provide you with the login details. But of course, additional domains can be added to your webspace. There are different ways to do so:

  1. You can always order new domains from us, for details please consult our website at https://contabo.com/?show=domains.
  2. You can transfer a domain from another provider to us using the auth code which needs to be provided by the current provider.
  3. You can register domains at another provider and use them together with the webspace, but please keep in mind, that this requires that the nameservers are changed to the ones shown within the customer control panel and a DNS zone needs to be created. A few more details:
    Under the menu item "DNS Zone Management" in your Contabo customer control panel at https://my.contabo.com you can create an unlimited number of DNS zones for your domains free of charge. Your domains can be registered by third party providers as well. The DNS zones are stored on our nameservers, and within these DNS zones you can define multiple DNS records such as the "A record", which makes a domain point to a certain IP address. You do not need to specify the DNS records individually when creating a DNS zone; just choose the correct target IP address, working DNS records will be set automatically. After the creation of a proper DNS zone and once our nameservers are assigned to your domain, you can use the domain on your webspace package in a very secure way. Please note that only the present domain provider is able to change the assigned nameservers, thus you will have to contact the domain provider directly, or optionally use an administration panel from your domain provider if there is any available. After all, you need to add the domain in your webspace package using cPanel. You can choose between adding it as an "Alias" (also known as "Parked Domain") or as an "Addon Domain".

An "Addon Domain" will have its own subfolder in your public_html directory. It will also have its own rights such as an independent FTP login and the option to administer email addresses for the new domain.

An "Alias", on the other hand, has no own subfolder, it is linked to the main folder. Creating redirections and email addresses is also possible with "Aliases", of course.

Email

Most likely a webspace is used for email purpose, too. Basically there is one major point which should always be kept in mind: Webspace plans are not designed to send masses of emails. The option "Email" offers quite a lot of different functions and we unfortunately cannot discuss them in detail, but most of them are explained within the cPanelTV videos linked below.

Please note, that the videos may include options which are not offered by us or are not available with all packages. In addition, it is unfortunately not possible to install additional PHP modules upon request. Should you require special modules, we recommend to check out our VPS and Dedicated Server offers.

Softaculous

In order to provide an easy way to use our webspace products, we have a feature included which offers you the possibility to install quite a lot of software packages without having to search for installers, uploading them and performing the manual installation. This feature is called "Softaculous" and you can check out more details by having a look at our homepage:

https://contabo.com/?show=webhosting
https://contabo.com/?show=webapplications

If you have any questions regarding the above mentioned points or other general requests we are available via email and telephone.

 

Update:

Brand new: The Contabo Website Builder - available free of charge in all of our webspace plans. Create your own website in just a couple of minutes!

Posted by: Paul | Tagged as: , , , , No Comments