18Dec/140

Contabo christmas chocolates

Christmas is almost here and we just got some christmas chocolates "made by Contabo":


Our thanks go to the famous Cafe Luitpold in Munich who created these nice chocolates for us and to our designer who excelled himself once again by creating such a nice Contabo Box for our candies.

Have a Merry Christmas and nice holidays, everyone! =)

 

14Aug/140

Numerous new domain extensions available!

02_lay_giga_domain_01

With the launch of up to 1000 new domain extensions (nTLDs) in 2014 the internet discovers a little revolution. Since we do not want you to only host your projects and websites at Contabo, but also allow you to be able to promote them well-directed, we added all the new, available domain extensions to our domain portfolio.

A detailed list with all the domain extensions available at Contabo can be found in our domain overview.

The field of application for these new domain extensions is almost unlimited: Doesn't matter if you need a simple redirection domain, a so-called "speaking" domain name or simply a perfect and targeted advertisment of your new products and offers - anything is possible. Another argument in favor of using a new domain name extension is the fact that, nowadays, it has become quite difficult to find good and short domain names among the small group of the (previously) existing extentions like .com or .net. As of now, due to the large number of new domain extensions, you get the chance to register a short, memorable and also target-group-specific domain name.

In 2014 alone, more than 50 further domain extensions will be launched. Thus, you should take a regular look at our domain overview to not miss the chance to get your perfect matching domain name registered.

13Aug/140

New VPS offers: Higher performance, SSD boost!

VPS without setup fee

After months of development, the time has come: Today, our entire lineup of VPS offers has been updated. Each Contabo VPS now provides much more performance - at the same price as before! What does this mean for you? More CPU cores, more RAM, more disk space and, for the VPS XL, a Gbit/s uplink. While our previous VPS offers did not have to fear the comparison with dedicated servers, this is even more true for the new Contabo VPS, which are superior to a lot of dedicated servers.

Moreover, all VPS have received the new SSD boost feature: Every Contabo VPS is now equipped with SSD acceleration per default. By using SSDs, the I/O performance (IOPS and bandwidth) of your virtual server is improved massively. Databases and other applications which require I/O to perform best are accelerated significantly by the SSD boost. Lags when accessing or writing data are a thing of the past now!

The new Contabo Virtual Private Servers (VPS) - unbeatable when it comes to price and performance:

VPS M
2 CPU Cores
6 GB RAM (guaranteed)
500 GB HDD
100 Mbit/s switch port
Unlimited Traffic
Only 7.99 EUR / month!
This week only: 0,00 EUR setup fee!

VPS L
4 CPU Cores
14 GB RAM (guaranteed)
1000 GB HDD
100 Mbit/s switch port
Unlimited Traffic
only 13.99 EUR / month!
This week only: 0,00 EUR setup fee!

VPS XL
6 CPU Cores
30 GB RAM (guaranteed)
2000 GB HDD
1000 Mbit/s switch port
Unlimited Traffic
Only 24.99 EUR / month!
This week only: 0,00 EUR setup fee!

19Jul/130

10 years Contabo in pictures: Part 3

The first and second part of my overview about the history of Contabo was about our beginning on the hosting market and our rapid and continuous growth up to the year 2007.

Now let's move to 2008.

Please find again on the chronicle below what has happened in 2008:

Contabo through the ages

In 2008 we relocated more than 700 servers from Frankfurt am Main to another data center location in Dreieich near Frankfurt, which was 15 kilometers away from the old location. After extensive planning (all customers were informed more than on time), the relocation has been executed, of course, at night in order to bring all servers online again within a short time.
Our removal team stayed in a small hotel in Dreieich for 2 nights, built up dozens of racks, connected them with cables and prepared everything for the new servers. Thanks to their continuous hard work for 2 days and nights, our customers haven’t been affected much.
Once the relocation had been completed and after all the efforts had been finished we had dinner at a little Greek restaurant in Dreieich. Although the Bifteki there was great and a cold beer helped to feel better 😉 some of us even fell asleep during dinner, right at the table.

Anyway, all the effort was worth it, because every server went online again in Dreieich without any complications and within a short time.

In the following you will find some impressions of our data center (2008) in Dreieich near Frankfurt:

empfang_dreieich_small

racks_dreieich_small

klima2_dreieich_small

klima1_dreieich_small

usv_dreieich_small

tisch_dreieich_small

cam_dreieich_small

klima_dreieich_small

Reasons for the relocation were among other things the good collaboration with Tiscali, an ISP that operated under the name “Nacamar” at that time. Just like our second server location in Munich that we operated at the same time, our new data center location in Dreieich was built and provided by Tiscali - and exclusively used by us.
These two locations gave us and Tiscali the possibility to benefit from each other: Tiscali's previous investments into the data center infrastructure worth millions of Euros hadn’t been for nothing but had been used by us for our increasing number of servers; and thus this has been very lucrative for both us. Our further growth was secured and we were able to offer top quality service to all of our customers.

Nonetheless, in the same year, we already worked on our new goal and initiated the merging of all our servers in just one location.
We planned and designed our own, new, big and modern data center location in Munich. In a modern office building on two floors we found the appropriate location for our plan.
On the first floor, that was bigger than 300 sqm, the data center area should be located; the floor above should include the office area and service area for our customer support department and for our technical staff.

In spring 2009 our plan became reality and several specialist firms started with their work, like mounting the double floor, electricity, air-conditioning and so on. Everything was directed by us.

Finally, in April 2009 our new data center in Munich with room for up to 4000 servers has been put into operation and our former data center locations in Dreieich and Munich were closed.
Since that time 5 years have passed and we still host all of our customer servers at that place. “Our servers” have already reached the number of 2500 machines – “our customers” are about to outnumber 10.000 from all over the world.

Thanks to our professional technicians we guarantee a smooth data center operation, twenty-for-seven. Our support team, which is responsible for competent instant service and individual requirements one may have, is available daily from 8am to 11pm via email (support@contabo.com) or by phone (local number). The office is occupied on 365 days a year including holidays and weekends.
We are dedicated to provide a response time of less than 1 hour, no matter what issue is concerned. This is what we call customer service made by Contabo!

Please be informed about any update and news here on our blog or on our Facebook page. In addition to that we provide further details regarding our data center on our website Contabo.com. Thanks to two webcams you are able to convince yourself live of your running server and that we haven’t been hit by any earthquake :-).

Our customer reviews on our website prove that we do not just preach excellent service but also live this idea. Doesn’t matter what kind of customer you are, whether you just host a small webspace package or a dedicated server with us – each of our customers gets our full and undivided attention.

Since the time when we have taken our new data center into operation in 2009, we continuously work on further improvements and on further developments regarding our product range. Many customers accompany us since our beginning, for more than 10 years right now, and this makes us really proud.

You will find an overview of the most important events and happenings of the last years in our news section on our website.

Here are just a few milestones:

- January 2010: We became a member of the RIPE
- February 2010: Relaunch and new design of our website
- June 2010: Introduction of our company blog
- July 2010: Additional upstream of 10 Gbit/s: Telia Sonera
- August 2010: Introduction of a new product: Virtual Private Servers (VPS)
- Winter 2010: Increase of 150% air-conditioning performance in our data center
- Spring 2011: Introduction of our Facebook page
- December 2011: Additional upstream of 10Gbit/s: Level3
- July 2012: Introduction of our Customer Control Panel (CCP)
- January 2013: Company name change - Giga-International became Contabo

And…we haven't finished yet!

At the moment we are working on further new projects, small ones and huge ones, for further improvements and products. You can imagine, our list of To Do’s is still very long and day by day, we proceed!

I hope I could provide you some insight into the history of Contabo, based on my three-episode series.
I would like to take this opportunity and say thank you to those without whom each milestone and plan would not have been possible. In short, Contabo wouldn’t exist without them!

Thank you to the whole team of Contabo,
for your dedication and effort, day by day!

Thank you to all of our customers,
for your confidence and loyality!

I’m looking forward to having a great time with you further on and to celebrating our 20th company birthday in less than 10 years!

8Jul/130

10 years Contabo in pictures: Part 2

In our last blog post we have already given you an overview about the history of Contabo since its foundation.

Now we would like to move on into 2006. For a better understanding keep again an eye on the chronicle of Contabo:

Contabo through the ages

In March 2006 we opened our first office in the heart of Munich. During a long night session we set up several tables, chairs and computers in our new office which was located in a mixed building with offices and apartments. That’s why it wasn’t really surprising (but for us it somehow was at this moment) when an angry neighbor complained about our noisy furniture assembly and installation.
So we finished our hammering, drilling and screwing at 3 o’clock in the morning and continued on the next day.
Thanks to our apology and a bottle of red wine the domestic peace could be restored again.

According to our former company size our first office was very small and contemplative. Nevertheless, nothing was missing.
Right from the beginning a “Coke”-refrigerator of the brand “Bosch” in 50s retro style had been ordered and has been providing us with refreshments until today. By the way, the purchase price was 700 Euros plus delivery expenses.

 

Impressions from 2006 of our first office:

 

office1_small

office1coke_small

office1couch_small

Unfortunately, we didn’t stay in the office for a long time although we had been blessed with a delicious food infrastructure like Mc Donald’s, Pizza Hut and several Döner restaurants because of its location in the middle of the city center.
We took advantage of the possibility to use a small data center in the middle of Munich operated by the carrier Tiscali with exclusive access to our servers.  Tiscali itself stopped all its business in Germany at this time because they didn’t perform profitably any more. Further details of the Italian telecommunications company which was our partner at that time can be found on Wikipedia.
In 2007 we split all of our servers in two different locations; one was located in Frankfurt and one in Munich. At the same time we moved our office to the former office rooms of Tiscali to operate near our servers. This gave us the possibility, in the event of any server problems, to react instantly at any time.
This relocation was the kick off of our colocation and housing product offers.
From this time, customers had the possibility to colocate their own server hardware in our data center and to benefit from a very fast internet connection, from excellent international routing, redundant air-conditioning and power supply. The number of servers increased rapidly.

 

Impressions from 2007 of the data center in Munich:

 

monitor_small

usv_small

klima_small

racks_small

The racks of Rittal shown on the pictures above have been taken over from Tiscali by us later on and are still in use in our data center.

 

Impressions of our 2nd office at Tiscali:

 

office2tische_small

office2_small

office2tuer_small

We left the building in 2009 when we opened our today’s office and data center in Giesing/ Munich.

If you are interested in more details from our past, stay tuned here on our blog. The story will be continued…

2Jul/130

10 years Contabo in pictures: Part 1

A few days ago Katharina gave you a detailed overview about the history of Contabo in her blog post “Contabo through the ages! The story so far…”.
Based on the mentioned most important milestones of the past 10 years we are going to publish now and within the next few days some pictures, photos and texts which we have been collecting during the last years.

Let’s have a look again on the chronicle posted by Katharina…
Contabo through the ages

…and let’s go back to the very beginning when we put our first own rack server into operation at our first data center location in “Mainhattan”, in Frankfurt am Main, Germany.

In 2004 the first machines went online in the commonly known “Redbus Interhouse” at Lyoner Straße 28. At the beginning we just started with a space for 10 (or 15?) servers, but soon, our company had been growing fast, and thus, also the number of servers in our data center.
Not only we have been delighted about our rapid growth, but also our IT service provider who has been responsible for the handling of our hardware on site and who we worked with for more than 4 years, until we left Frankfurt am Main a little bit later.
Within a few months our server farm grew from 10 servers to 100 servers, and until today our business is expanding at an ever-increasing rate.

A few months later our long-term IT service provider decided to open another data center location a few houses away from us in Lyoner Straße 15. It was probably not only our very positive development which was responsible for their new data center, but we certainly have made an important contribution to that. At this time Giga-Hosting/ Contabo occupied the highest numbers of servers in their data center.
Today, 10 years later, the Tier1 carrier and global player “Cogent” has settled down right there, in the same datacenter we had used for many years at that time, with his German headquarter.

In the following you will find some impressions of our time (2004-2008) in Frankfurt am Main:

rackserver_small

rack_small

server2_small

server_small

rz_small

cam_small

Our objective has always been to stay responsible for all of our servers. This means, we have chosen all single items and the infrastructure of our servers on our own and ,according to our ideas, we created server systems which were ready-to-use. We worked day and night to deliver our servers to Frankfurt am Main as soon as possible. And believe me, this was really hard work.

The following picture shows our already packaged servers shortly before its transportation to Frankfurt. According to the file attributes the picture was taken in October 2005 at 2:00 AM in the morning.

Picture006_small

Giga-Hosting staff often travelled to Frankfurt to support the technicians there. I can warmly recommend “Motel 1” as accommodation because that’s where the team stayed during our visit and it was pretty nice.
It was situated between the airport and the data center and that’s why we haven’t seen a lot of the city during our stay.

This was the view out of our hotel room - we had to be content with a view towards another hotel instead of impressive pictures of the city centre and the famous Frankfurt skyline:

motel_small motel2_small

While we have been focused on the hardware and on the infrastructure of our servers, we took care of one of our most important matters: our product range.
When we started planning our company we agreed on three basic principles which focused on our customers and that have been applied consistently and uncompromisingly to this very day:

1) Discount prices
2) Instant service
3) The customer is king

According to these principles we operated day by day.
We were working hard to continually improve our products like webspace, servers, colocation, domains and its sustainable development. From time to time we offered radical price reductions but always together with high quality products and support.
This concept has been proven for years and it is still our company philosophy.

In the following you will find some impressions of some former marketing promotions and offers:

Giga-Hosting offers

 

Giga-Hosting offer

Giga-Hosting banner

In March 2006 we opened the first office in Munich for our 1st and 2nd level support department. Since that time our team has been growing constantly.

If you are interested in more details about our history, stay tuned here on our blog. The story will be continued…

11Jan/130

Upgrades: Reduced prices and new options!

A few days ago, we drastically reduced the prices of our dedicated servers and virtual servers to provide even more powerful hosting solutions at an unbeatable price.

The server upgrades are next in line. During the order process of a new server, our customers can upgrade the basic configuration of the server according to their wishes and requirements using our order configurator: An additional hard disk is required for the server? No problem! This hard disk should complement the one that is equipped by default and should run in a RAID-array including a hardware RAID-controller? One more click and this configuration is saved as well.

These and many other options are now available at an even lower price than before. Besides the possibility to choose the server upgrades during the order process of a new server, all of these improvements are of course also available for existing customers and already installed servers: A short email to support@contabo.com is sufficient and our support team will guide you through all further steps!

Listed below, you can find the upgrades we reduced the prices for:

  • + 400 GB hard disk: Now only 6.99 EUR / month. No setup fee!
  • + 1000 GB hard disk: Now only 7.99 EUR / month. No setup fee!
  • + 2000 GB hard disk: Now only 9.99 EUR / month. No setup fee!
  • + 3000 GB hard disk: Now only 12.99 EUR / month. No setup fee!
  • + Intel X25-M (Postville)-SSD 80 GB: Now only 11.99 EUR / month. No setup fee!
  • + 256 GB SSD (Samsung 830): Now only 19.99 EUR / month. No setup fee!
  • 1 Gbit/s-Port: Now only 39.99 EUR / month. No setup fee!
  • Hardware-RAID 1: Now only 12.99 EUR / month. No setup fee!
  • 100 Mbit/s bandwidth (24/7 guaranteed): Now only 79.99 EUR / month. No setup fee!
  • KVM over IP: Now Now only 29.99 EUR / month. No setup fee!
  • Backup space (available sizes: 50 - 250 - 500 - 1000 GB): Now only 3.99 - 11.99 - 19.99 - 31.99 EUR / month. No setup fee!

Beside that, we offer ready-to-use hard disk packages from now on which are most interesting especially for hosting resellers.
Each package consists of four hard disks of the same size and a hardware RAID-controller which can be configured in a RAID 5 or RAID 10 array according to your requirements.

Especially applications causing concurrent I/O-operations can take advantage of these packages: The hard disks are providing outstanding I/O-performance due to their RAID-configuration and are therefore providing a remarkably good read- and writespeed.
The usage of such compilations results in an enormous performance increase that should not be missed especially on servers that are used for virtualization projects.

And for those who consider this solution as not sufficient yet, we are now offering BBUs (battery units) which can be installed into the RAID-controller. Choosing this upgrade, you can enable the write-cache function on the RAID-controller to achieve an even better I/O-performance.

Listed below, you can find an overview of our speed-optimized hard disk packages:

  • 4 x 1 TB HDD 24/7, RAID 10 or 5: Only 54.99 EUR / month. No setup fee!
  • 4 x 2 TB HDD 24/7, RAID 10 or 5: Only 69.99 EUR / month. No setup fee!
  • 4 x 3 TB HDD 24/7, RAID 10 or 5: Only 84.99 EUR / month. No setup fee!
  • BBU to enable write-cache: Only 29.99 EUR / month. No setup fee!

Our support-team will gladly assist you if you have any requests regarding server upgrades or any other product!

30Oct/120

GIGA V-Servers are called VPS from now on!

Effective of today we change the official name for our virtual servers. Our offered hosting solution V-Server is called VPS from now on. VPS is the shortcut for Virtual Private Server.

After long consideration we have decided on a name change, because our experiences have shown that our customers prefer the more common name VPS, also in their correspondence with us.

Customers of Giga-Interational.com, please note:
You, as our customer, are not affected by this modification, nothing besides the name changes for you.
Please note that the invoices you are receiving from us bear the new product name from now on.

18Oct/120

“I’m thinking about continuing & renewing my server. EVERYTHING JUST, BECAUSE CUSTOMER SUPPORT IS GREAT”

On some day during the last week a very good customer who has been renting a Dedicated Server in our datacenter wrote us that he did not necessarily need the server at this time anymore, because the gameserver project he wanted to develop failed. No more need for a dedicated server you might think at this point. But did this great customer cancel the server with Giga-International.com due to vacany? Never ever! Have a look on the email conversation between the customer and our support department by yourself:

Customer:
"How important I am for you guys?

Just asking, because I'm bored. My gameserver hasn't been finished yet since there's no
players and server is useless for me at this time, but I would like to continue with my
server if there's something to do with it. Actually yes. There is, but I've to develop
everything from starting point.
Tell me. Do I continue? :3
"

Giga-International support department:
"
Dear Mr <customer's name>,
Thank you very much for your inquiry.
Please take note that unfortunately we are not really sure what exactly you want us to do.
Therefore we would kindly ask you to paraphrase your message and send it to us once again.
As soon as we receive your e-mail we will immediately respond back to you.
We are looking forward to receiving your soonest reply.
If you have any questions or need help, please do not hesitate to contact us.
--
Best regards,
Kundenservice / Customer support
"

Customer:
"
I'm thinking about continuing & renewing my payment. EVERYTHING JUST, BECAUSE CUSTOMER SUPPORT IS GREAT...
I do not necessarily need server at this time, because I don't have any gameservers that I
can run there, but I'll renew my payment and I can try think some gameservers. I can not
ever hope to be succeed with my gameservers. I'm losing my hope, because no one plays
there ever, but I think I'll buy at least a one month more of the server I already have.
If I don't try... I cannot be succeed.
Any great ideas what to do with dedicated? 🙂
Thanks! I'm always happy about this support. It's reliable, fast and really nice people
there.
"

That's what we call a great loyalty - we really appreciate having so kind and content customers! 🙂

I'd like to thank our nice customer that he gave me his permission to mention this incident in our blog.

16Oct/120

Windows Server 2012 available now!

Just right after the official completion of MICROSOFT's new operating system for server applications - entitled Windows Server 2012 - our technicians have started with working on its evaluation. We have performed numerous functionality tests for our customers and in particular the integration of this new system into our "ASI" (Automatic System Installer) System. We take pride in reporting today:

Windows Server 2012 is now available as an 'upgrade' for all our rootservers and virtual servers alike.

New customers can order Windows Server 2012 directly during the ordering process on our homepage while existing clients simply need to send an email.

Microsoft took the opportunity, given by the launch of this new operating system, to substantially simplify their licensing model and versions offered. Different from it's predecessors Windows Server 2003 and Windows Server 2008 it is only available in two versions: The 'standard' and the 'datacenter' edition.

Our customers who rent dedicated servers can now chose between the new version and its fomer predecessors of the 2008 version, and all that in addition to a wide selection of Linux operating systems. Windows Server 2012 Standard Edition is available at only 19.99 EUR per month, the Datacenter Edition costs 99.99 EUR, but is worth every penny as it provides countless advantages.
And what applies to our Windows Server 2008 operating systems is true for Windows Server 2012 as well: Our customers can test the system free of charge for two months during which no additional costs will accumulate.

Clients who rent our virtual machines will be provided with the bigger Datacenter Edition which will be installed upon request at a rate of 6.99 EUR per month. And likewise our virtual servers can be operated with a wide selection of various Linux distributions.

Finally we have taken the opportunity of the launch of Windows Server 2012 to make a concession to all Windows Server 2008 fans out there. The new price for Windows Server 2008 Standard Edition has been reduced from 29.99 EUR to 19.99 EUR per month, when freshly ordered.

 

-------------------- The same text in german / der gleiche Text auf deutsch: --------------------

 

Nachdem Microsoft sein neuestes Betriebssystem für Serverumgebungen, Windows Server 2012, im vergangenen Monat offiziell fertig gestellt hat, haben sich unsere Techniker umgehend an die Arbeit gemacht. Wir haben für unsere Kunden zahlreiche Funktionstests und insbesondere auch die Integration des neuen Systems in unser "ASI" (Automatic System Installer) System durchgeführt, so dass wir heute mit Erfolg melden können:

Windows Server 2012 ist ab sofort für all unsere Rootserver und V-Server als Upgrade erhältlich!

Es kann von Neukunden direkt während des Bestellvorganges auf unserer Homepage, von Bestandskunden jederzeit via Email als Upgrade hinzu bestellt werden.

Microsoft hat die Einführung von Windows Server 2012 genutzt, um das Versions- und Lizenzmodell radikal zu vereinfachen. Im Gegensatz zu seinen Vorgängern, Windows Server 2003 und 2008, ist Windows Server 2012 nur noch in zwei Versionen erhältlich, nämlich in der Standard Edition und in der Datacenter Edition.

Kunden unserer dedizierten Server können - neben der üblichen, breiten Auswahl an Linux-Systemen - frei zwischen den beiden neuen Versionen sowie den Vorgänger-Versionen der 2008er Reihe wählen. Windows Server 2012 Standard Edition kostet lediglich 19,99 € pro Monat, die Datacenter Edition schlägt mit 99,99 € etwas teurer zu Buche, bringt allerdings auch zahlreiche Vorteile mit sich.
Genau wie für Windows Server 2008 gilt auch für das neue Windows Server 2012: Unsere Kunden können das System in den ersten beiden Monaten kostenfrei testen, während der ersten beiden Monate fallen keine Zusatzkosten an!

Unseren V-Server-Kunden stellen wir von Haus aus die größere Datacenter Edition zur Verfügung, die auf Wunsch für nur 6,99 € / Monat installiert wird. Auch für unsere V-Server steht daneben weiterhin die übliche, breite Auswahl an Linux-Systemen zur Verfügung.

Schließlich haben wir die Neueinführung von Windows Server 2012 noch genutzt, um auch den Liebhabern von Windows Server 2008 etwas Gutes zu tun: Der Preis für die Windows Server 2008 Standard Edition beträgt für neue Bestellungen ab sofort nur noch 19,99 € / Monat statt bisher 29,99 € / Monat.