13Nov/180

CHIP Hotline-Test 2019: “A+” grade for Contabo

Once again, we have great news from inside Contabo: This year, too, the well-known German IT magazine CHIP and the research institution Statista have tested the hotlines of German providers during the past months. After more than 8.900 test calls the best hotlines for new customers were determined among 147 companies from 12 industries.

We are very happy that we were awarded with the overall rating “very good” in the category "hosting providers" this year again, after winning the competition last year. The detailed rating for Contabo:

Overall rating: Very good (96.7 out of 100 points)
Service quality: Very good (99 out of 100 points)
Waiting time: Very good (99 out of 100 points)
Reachability: Good (87 out of 100 points)
Transparency: Very good (90 out of 100 points)

We finished second among the 15 tested hosting providers, with a total of 96.7 points – 0.1 points behind the first place (96.8 points).

Receiving the A-grade for our hotline the second year in a row is a huge honor for our entire team. At the same time, it is motivation for us to continue to offer you, our valued customers the best support possible in every situation.

As always, you can contact us by phone directly via a standard landline number, without any hotline fees, queues or complex menu selection – on 365 days per year.

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