13Nov/180

CHIP Hotline-Test 2019: “A+” grade for Contabo

Once again, we have great news from inside Contabo: This year, too, the well-known German IT magazine CHIP and the research institution Statista have tested the hotlines of German providers during the past months. After more than 8.900 test calls the best hotlines for new customers were determined among 147 companies from 12 industries.

We are very happy that we were awarded with the overall rating “very good” in the category "hosting providers" this year again, after winning the competition last year. The detailed rating for Contabo:

Overall rating: Very good (96.7 out of 100 points)
Service quality: Very good (99 out of 100 points)
Waiting time: Very good (99 out of 100 points)
Reachability: Good (87 out of 100 points)
Transparency: Very good (90 out of 100 points)

We finished second among the 15 tested hosting providers, with a total of 96.7 points – 0.1 points behind the first place (96.8 points).

Receiving the A-grade for our hotline the second year in a row is a huge honor for our entire team. At the same time, it is motivation for us to continue to offer you, our valued customers the best support possible in every situation.

As always, you can contact us by phone directly via a standard landline number, without any hotline fees, queues or complex menu selection – on 365 days per year.

Posted by: Markus | Tagged as: , , , , No Comments
8Nov/182

New Operating System available: Fedora 29

Some of you have probably yearned for it already 😀 now is the time: The brand new Fedora 29 is available at Contabo now for all of your virtual and dedicated servers! It replaces the previous version, Fedora 28.

You can order it with the Software RAID 1 and Webmin and an installation via VNC is possible as well.

Being an active customer, you can easily upgrade to the new version through our customer control panel.

Especially noteworthy for all other readers and users interested in renting servers from us: We offer you a large selection of the latest Linux distributions as well as Windows Server 2012 and 2016. Just click on "Customize & Order" below your desired virtual or dedicated server model in order to get a detailed overview and select the operating system of your choice!

You can find further information and a product overview on our website!

23Oct/180

HostingAdvice praises customer-oriented approach at Contabo

Again this year, the experts from HostingAdvice have written a thorough report about us. In their new article, they especially praise our philosophy to offer our customers a wide range of hosting solutions, always with a focus on the ongoing developments on the hosting market and a constantly changing demand from you, our valued clients. As a result of our approach, we have launched our website builder at the end of last year, and introduced our new VPS SSD models just a few weeks ago.

You can read the full article on HostingAdvice.com!

Posted by: Markus | Tagged as: , , , No Comments
11Oct/182

Plesk 17.8: New features – try for free at Contabo

The new Plesk Onyx 17.8 is available for some time now, and maybe you are using it already. If not, you might consider to order your next (virtual) server with Plesk Onyx. In case you are still unsure if Plesk is the right administration panel for your needs, we would like to introduce some of the many advantages of the latest Plesk Onyx version:

Nginx-Caching: Significantly reduces the load-time of your websites and accelerates your server by loading pages directly from the cache.

The Advisor is the new best friend of your server and provides you with valuable tips in order to improve the security and performance of your server and your websites. This works automatically and the advisor makes suggestions and shows you which issues you need to address. All this is grouped by sections (security, SEO, performance,...)

The Repair-Kit ensures that your server is up and running, at all times. High CPU load, no more disk space available? No problem, thanks to the repair kit you can handle such issues yourself. The best thing: You do not have to be a skilled server administrator for that.

Easily manage your websites and increase the security with the WordPress Toolkit: Updates with optional restore points, password-protected acces to WordPress instances, protection from "pingback attacks", add your own plugins, themes, and much more.

The SEO-Toolkit provides valuable assistance when it comes to search engine optimization. Monitor your keywords, compare your ranking with your main competitors, and receive optimization recommendations in order to attract even more potential site visitors!

Does this convince you to try Plesk Onyx 17.8?

If your answer is "yes", then you can try it one month for free - exclusively at Contabo! This offer is available in combination with all of our virtual private servers (VPS). Just click on "Customize & Order" below the desired VPS and then select the Plesk Onyx version of your choice on the following page (in the section administration panel). You can also find an overview of the different editions in our tutorial Plesk Onyx basics: The first steps.

In case of further questions, we are available to assist you. Just contact our customer support team via mail or phone!

Posted by: Markus | Tagged as: , , , , 2 Comments
14Sep/183

Brand-new VPS offers!

Just a few days ago, we have informed you about the special offers for our dedicated servers. We admit, that was just the beginning and now we've got something BIG for you: Our brand-new VPS offers, featuring a new entry-level model, the VPS S SSD!

As you are surely aware, all around the world VPS from Contabo are well-known for highest quality and an extremely attractive price-performance ratio in combination with an excellent customer support.

Today, we have upped the ante once again and released a new generation of virtual private servers:

From now on, all Contabo VPS with 100% SSD can be ordered with even more SSD disk space and RAM, with even more CPU cores and more bandwidth – at the same price as before.

Moreover, we have added a brand-new and especially hot model to our portfolio: The VPS S SSD. 200 GB of pure SSD storage space are included, as well as 8 GB of guaranteed RAM, 4 Intel Xeon CPU cores, 200 Mbit/s connection to the Internet, Snapshot feature and DDoS protection. Its price of 4.99 EUR / month might be considered as “unbeatable” by some. For us and for you as well it is rather a statement: VPS from Contabo were, are and will be the number one on the VPS market.

The new Contabo VPS of the “100% SSD”-series lined up:

VPS S SSD
4 CPU cores
8 GB RAM (guaranteed)
200 GB SSD disk space
200 Mbit/s port
Unlimited Traffic
1 Snapshot included
No setup fee
Additional discount available, depending on the contract period
Only 4.99 EUR / month!

VPS M SSD
6 CPU cores
16 GB RAM (guaranteed)
400 GB SSD disk space
400 Mbit/s port
Unlimited Traffic
2 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 8.99 EUR / month!

VPS L SSD
8 CPU cores
30 GB RAM (guaranteed)
800 GB SSD disk space
600 Mbit/s port
Unlimited Traffic
3 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 14.99 EUR / month!

VPS XL SSD
10 CPU cores
60 GB RAM (guaranteed)
1600 GB SSD disk space
1 Gbit/s port
Unlimited Traffic
4 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 26.99 EUR / month!

 

We have also restructured our VPS of the “HDD + SSD-boost” series and replaced the existing models with new models named VPS 300, VPS 700 and VPS 1400. The name says it all: Our new VPS with HDD + SSD-boost are equipped with 300, 700 and 1400 GB of disk space. VPS of this series can be ordered with a starting price of just 3.99 EUR / month at Contabo.

Here is an overview of the Contabo VPS with “HDD + SSD-boost”

VPS 300
2 CPU cores
4 GB RAM (guaranteed)
300 GB HDD
SSD-Boost
100 Mbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 3,99 EUR / month!

VPS 700
4 CPU cores
10 GB RAM (guaranteed)
700 GB HDD
SSD-Boost
100 Mbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 7,99 EUR / month!

VPS 1400
6 CPU cores
20 GB RAM (guaranteed)
1400 GB HDD
SSD-Boost
1 Gbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 12,99 EUR / month!

 

Trust the number 1 for virtual servers:

Check out our VPS overview

Posted by: Markus | Tagged as: , , , 3 Comments
10Sep/180

Special offer: Discounts on many dedicated servers!

The summer is coming to an end here in Germany and the vacation time is over as well. This can be frustrating for some and in order to not to let it get that far, we currently have some special offers for our Dedicated Servers, which hopefully will make you feel good. The best thing: Of course you can benefit, no matter where you are from! 😀

From now on and for a short period of time only, we offer you four of our six Dedicated Server models without a setup fee and we have added special discounts for longer contract periods.

You can save cash with one of our starter models, the Dedicated Server Quad and the Dedicated Server Core i7 as well as with our two most powerful servers, the Dedicated Server Dual Xeon and the Dediacted Server 10-Core (plus the upgrade to the 2 x 10-Core): If you go for a one month contract, no setup fee will be charged! If you opt for a longer contract period, you can save up to one additional monthly fee (in case of an annual contract, applies to the basic price of the respective server).

In other words: We credit you up to 110 Euro to your customer account after finishing the setup of your new server!

For more details, please click on "Customize & Order" below the above mentioned servers on our dedicated server overview page.

dedicated server discount

The offer is valid for a short period of time only, so our suggestion is: Go get one (or more!) as long as they are available!

In case of any inquiries, our customer support is available every day - just contact us!

Posted by: Markus | Tagged as: , , , No Comments
31Aug/180

SRV Records – How do I use them correctly?

Definition of an SRV record

With a Service Resource Record (short: SRV record) you can make services, which are usually available via an IP:PORT combination, reachable using a DNS host name. Important to note regarding SRV record is the fact, that they only work if an application has been specifically programmed to make use of them. Examples for this are TeamSpeak3 or Minecraft. SRV-Records can not be used to point a DNS name to an IP address/port combination for arbitrary use by any application.

Example - Teamspeak:
Usually TeamSpeak is using the protocol UDP over port 9987. If you are running a TeamSpeak instance with the IP 123.124.125.126 every client that wants to connect has to enter the IP:port combination of 123.124.125.126:9987. If you change the port or the server IP, you have to inform everyone about the new combination. With SRV records it is possible to connect to TeamSpeak using a DNS host name like ts.mydomain.com

In general every SRV record contains the same information:

_SERVICE._PROTOCOL.yourdomain.tld 86400 IN SRV PRIORITY WEIGHT PORT SERVER

In this example:

_ts3._udp.ts.mydomain.com 86400 IN SRV 0 5 9987 ts.mydomain.com

Values for priority and weight can usually be left at their defaults, they are only used if two or more SRV records with the same name exist. Please note that for the data field, you cannot simply add an IP address here. Instead, you will have to add a valid DNS host name which in turn resolves to an IP address by using an A record, so make sure that the host name you set there exists.

How to create an SRV record at Contabo

  1. Log in into your Contabo customer control panel using https://my.contabo.com
  2. Using the menu item "DNS Zone Management" you can edit a DNS zone and create a new record
  3. The type has to be SRV
  4. Fill in the form. An example can be seen below (please click on the picture in order to increase its size):
  5. The finished record should look like this:

From now on your users can connect to TeamSpeak using only the subdomain ts.mydomain.com

For Minecraft, the record may look like this:

_minecraft._tcp.mc.mydomain.com 86400 IN SRV 0 5 25565 server01.mydomain.com

Please make sure to consult the documentation of your service or application regarding whether SRV records are supported and what scheme they should use.

Posted by: Markus | Tagged as: , , , , No Comments
9Aug/180

Full Monitoring

The optional upgrade Full Monitoring from Contabo is an extensive monitoring tool for your VPS and Dedicated Servers. We are going to present the features of this tool in this tutorial.

Why Full Monitoring?

By the help of Full Monitoring, outages can be detected quickly.

The key benefit of this tool is the immediate notification via SMS (text message) and/or e-mail, should an outage of a server or of only a running service on a server happen. It is like an alert which signals a need for action! We all know and are aware, that a downtime is always a very unpleasant scenario. You can surely understand, that in such a situation it will be beneficial, if you are aware of it immediately. Full Monitoring enables you to react and to take necessary appropriate actions in order to recover all services as soon as possible. In addition other measures can be started, as informing your important customers, for instance.

The administration of services and functions is separated. The contacts - it does not matter if they are e-mail or SMS contacts - can be assigned to the services  which are going to be monitored in any combination.

Furthermore the traffic graphs for VPS and Dedicated Servers can be displayed.

How does Full Monitoring work?

You will receive special login data for Full Monitoring. After logging into Full Monitoring, the screen could look as follows:

We already added two contacts who should be notified. It is only necessary to click on „Add contact“ under „Alert contacts“. Then you can choose the type of contact, with „E-Mail“ and „SMS“ (text message) being the two available options. Please choose the appropriate form of communication depending on your requirements. Under „Services“ you can add services after protocol and port. Particularly, you can assign different contacts to the corresponding services.

In the screenshot you can see that the VPS is online. The services RDP 3389 and http 80 are online, too.

In the following screenshot we reproduce the worst-case scenario when the server is down.

 

In this example, we would send an e-mail to max.mustermann@contabo.com to alert him. In addition we would send a text message to 4912345678.

As a consequence, the services rdp and http would be down, too. We would inform max.mustermann@contabo.com via e-mail and would send a second text message to 4912345678 that RDP is down. In addition we would text a person at 497654321 that the service http is not working.

Given only the webserver is down, but the server is online, we would only send a
text message to 498754321 in this example.

 

For Dedicated Servers already known, we can provide traffic graphs for VPS now as well! In this screenshot you can see the graph for different periods: Daily, weekly, monthly and yearly. For each period you can see the consumed bandwidth for in- and outgoing traffic.

We hope we could introduce this upgrade well and you can see the advantages it has. Could we awake your interest in Full Monitoring? Our whole team would be very pleased to answer your questions. You can find this upgrade during your online order under „Services and upgrades“. You can order the upgrade together with your server online, but it is also possible to order it at any time later by e-mail. For any inquiries, please do not hesitate to contact our customer support team.

Posted by: Alois | Tagged as: , , , No Comments
25Jul/180

We have doubled our data center connectivity to the AMS-IX

Back in February, we have informed you about our new uplink to the AMS-IX. Now in July, we are happy to let you know that we have doubled the connectivity. From now on, we are connected with two 10 Gbit/s uplinks to the AMS-IX!

Located in Amsterdam, it is one of the biggest Internet exchange hubs in the world. Through the AMS-IX, we are connected to the networks of hundreds of Internet service providers worldwide. Doubling the uplink means that the exchange of data between your servers in our data centers and users all over the world is faster and even more direct. Besides of a better routing, the redundancy is improved as well.

Our two data centers in Munich and Nuremberg are now connected to the Internet with 130 Gbit/s. But we do not stop here! In the future, we will continuously add more uplinks in order to keep up with the growth of our data centers!

Posted by: Markus | Tagged as: , , , , No Comments
13Jul/180

Mounting local HDDs via RDP

With RDP it is not only possible to connect to a Windows server. You can also mount local HDDs on the remote Windows server in order to directly transfer data. In this tutorial this process is described step by step.

By the way: In a separate tutorial, we explain how you can connect to your Windows server via RDP. Please read this first in case you are not familiar with RDP yet.

Open your Windows remote desktop connection:

In the sub-menu "Local Resources" you will find the "Local devices and resources" part. Using the "More" button you can choose the HDDs you want to mount on your remote Windows session.



After that you can connect to your server in the way you are used to. During the connection you have to confirm that you really want to allow remote desktop connections to access your local discs.

Once connected you can see the chosen discs directly in the Windows explorer:

Posted by: Julian | Tagged as: , , , , , No Comments