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6Apr/2053

Contabo Introduces New Data Center Location in the United States

Howdy!
Today is a big day for us at Contabo: After months of preparations, we are happy to announce the official launch of our third data center, located in St. Louis, Missouri, USA!

USA was by far the most frequently requested location. We’ve heard you and we’ve delivered. From now on, you can enjoy the same made-in-Germany quality we are known for not only in our 2 EU locations, but also in the brand-new location in the United States.

Current Contabo Data Center Locations

Made in Germany, Located in USA
Our new location has been established with the same care and attention to detail as our EU locations. US Location is equipped with two 10 Gbit/s uplinks, redundant power and cooling. We have our own employees on the ground in St. Louis. Even the head of our US team is German! We use the same hardware and software to ensure consistent experience in the new US location. It feels like yet another server room in Munich or Nuremberg, but on the other side of the pond. Interested in testing your ping? Contact our support team.

All Key Services Offered
Starting today you can choose from our best-selling VPS SSD series as well as 10-Core and Dual 10-Core Dedicated Servers in our US Location. Order them directly through our website and indicate desired location during the order process. Right now, our services are priced in EUR only, but we are working on changing that – stay tuned!

Select your favorite location in our order process

Great Prices
We keep the same base price for all our services in both EU and US locations. At the same time, we are introducing a Location Fee for our US location as the operating costs in the US (including electricity, cooling and data center floor) are higher. The Location Fee depends on the service you order:

  • VPS S SSD: +1 EUR / month
  • VPS M SSD: +2 EUR / month
  • VPS L SSD: +3 EUR / month
  • VPS XL SSD: +6 EUR / month
  • Dedicated Server 10-core: +20 EUR / month

For example, the price for VPS S SSD in US Location is 4.99 EUR + 1 EUR Location Fee, which is roughly 6.55 USD per month for 4 cores, 8 GB RAM, and 200 GB SSD disk space.

Unlimited Traffic
Yes, on besides our German standards and unrivaled prices we are also going to keep our current bandwidth policy in our US Location, which makes us one of the few providers to offer unlimited bandwidth.

Server room in our new data center location in St. Louis

Migration Possible
In case you currently operate servers in our EU locations and wish to migrate to our brand-new US location we are happy to assist you. Please contact our customer support to clarify the details.
With the new location you will be able to serve your US customers even better than before. Keep us posted on what else we can do to keep you successful!

25Mar/201

Plesk training at Contabo

Many of you, our valued customers, already use the popular administration panel Plesk Obsidian, since it offers lots of possibilities to manage and administrate your server in an easy way.

In cooperation with our partner Plesk, we also offer you the unique opportunity to try Plesk Obsidian one month for free - the offer is valid for all our VPS and dedicated servers!

The fact that Plesk Obsidian has lots of exciting and helpful features, allowing you to manage your Contabo VPS / server and everything involved with it in a convenient way, leads to lots of inquiries in our customer support department - totally understandable!

For us to be able to assist you in a smooth and at the same time qualified way, we invited Plesk to our offices in Munich and Nuremberg back in January. The experts conducted a one-day-training, followed by a test. In the end, all participants received an official Plesk certificate for completing the course! Now our colleagues are experts in Plesk and have quite a few tips & tricks up their sleeves 🙂

Plesk training in our Munich data center
Plesk training in our Nuremberg data center

Of course, not everyone interested in this training could participate, as we had to ensure our customer support would still be available for you! That's why we are happy to welcome Plesk again in the future - for additional and advanced training sessions. Stay tuned, we will keep you posted!

27Feb/200

The “Managed Server” upgrade explained

In general we provide you and all of our customers with root or administrator access to your servers, in order to enable you to configure your servers according to your own ideas and requirements. Nonetheless, we understand ourselves as a 'full service agency' for our customers, so we provide any support required upon request. Usually this is done free of charge for smaller tasks which can be completed in just a few minutes of time, but if an extensive request exceeds the scope of our regular support, we require confirmation for additional costs.

With the “Managed Server” upgrade you pay a fixed price of 49.99 EUR monthly, and in turn you can claim two hours of technical support each month for problem resolving, configurations, installations, and monthly tasks like updates, performance optimizations, etc.

This upgrade turns your root server into a managed server. Our technicians take care of the security, the upgrades and - as far as possible - the stability of the server system. Furthermore you can make use of our extended customer support whenever you need it.

After ordering the upgrade, you simply let us know which technical tasks we should cover for you, either one-time or every month. The upgrade includes two hours of technical support per month. Should one of your tasks take longer or the two hours will be exceeded by it, we will contact you immediately. Then you can decide if it should be billed separately or its scope should be limited, for example.

Please find below a list of sample server management tasks you can assign to our technicians when ordering this upgrade. All common Linux and Windows operating systems are supported:

  • System and hardware optimization
  • Software installation and configuration
  • Implementing security patches
  • Kernel upgrades
  • Emergency problem resolution
  • Ongoing OS and control panel updates
  • Setting up a backup routine

The “Managed Server” upgrade is valid only for the server you have ordered it for. If you have multiple servers, you cannot share your monthly two hours managed server time between them.

Posted by: Philipp | Tagged as: