6Nov/140

Contabo has been honored with the Deloitte Technology Fast 50 Award – as one of the most rapidly growing technology companies in Germany

Deloitte Technology Fast 50

Today we can proudly announce that Contabo has been ranked the sixth fastest growing technology company in Germany at the Deloitte Technology Fast 50 award, thanks to a recorded growth rate of 1623,83% over a five-year period.

The Deloitte Technology Fast 50 is one of Germany’s foremost technology award programs. In its twelfth successful year, it is a ranking of the country's 50 fastest growing technology companies, based on revenue growth over the last five years.

To enter the German Fast 50 you must meet the eligibility criteria:
1. The company must have been in business for a minimum of five years.
2. The company must be considered a technology company.
3. The company must have its headquarter in Germany.
4. Operating revenues must be at least 50.000 Euros for the first financial year of the five year period and 1.000.000 Euros for the most recent financial year.

The German Technology Fast 50 is part of an international program run by Deloitte. Qualifying entrants of the German Fast 50 will be put forward to the Deloitte Technology Fast 500 EMEA (Europe, Middle East and Africa) program, along with entrants from other national programs run by Deloitte in the EMEA region.
The award ceremony of the Technology Fast 500 EMEA will take place in London on 27 November 2014. Maybe we can soon look forward to a further award from Deloitte.

Please find a listing of all winners here: http://www2.deloitte.com/de/de/pages/technology-media-and-telecommunications/articles/gewinner-fast-50-2014.html

This is our award 🙂Award

18Oct/120

“I’m thinking about continuing & renewing my server. EVERYTHING JUST, BECAUSE CUSTOMER SUPPORT IS GREAT”

On some day during the last week a very good customer who has been renting a Dedicated Server in our datacenter wrote us that he did not necessarily need the server at this time anymore, because the gameserver project he wanted to develop failed. No more need for a dedicated server you might think at this point. But did this great customer cancel the server with Giga-International.com due to vacany? Never ever! Have a look on the email conversation between the customer and our support department by yourself:

Customer:
"How important I am for you guys?

Just asking, because I'm bored. My gameserver hasn't been finished yet since there's no
players and server is useless for me at this time, but I would like to continue with my
server if there's something to do with it. Actually yes. There is, but I've to develop
everything from starting point.
Tell me. Do I continue? :3
"

Giga-International support department:
"
Dear Mr <customer's name>,
Thank you very much for your inquiry.
Please take note that unfortunately we are not really sure what exactly you want us to do.
Therefore we would kindly ask you to paraphrase your message and send it to us once again.
As soon as we receive your e-mail we will immediately respond back to you.
We are looking forward to receiving your soonest reply.
If you have any questions or need help, please do not hesitate to contact us.
--
Best regards,
Kundenservice / Customer support
"

Customer:
"
I'm thinking about continuing & renewing my payment. EVERYTHING JUST, BECAUSE CUSTOMER SUPPORT IS GREAT...
I do not necessarily need server at this time, because I don't have any gameservers that I
can run there, but I'll renew my payment and I can try think some gameservers. I can not
ever hope to be succeed with my gameservers. I'm losing my hope, because no one plays
there ever, but I think I'll buy at least a one month more of the server I already have.
If I don't try... I cannot be succeed.
Any great ideas what to do with dedicated? 🙂
Thanks! I'm always happy about this support. It's reliable, fast and really nice people
there.
"

That's what we call a great loyalty - we really appreciate having so kind and content customers! 🙂

I'd like to thank our nice customer that he gave me his permission to mention this incident in our blog.