15Jul/190

Debian 10 available now!

Just released last week, available at Contabo as of today: Debian 10, codename Buster. It is available for all our VPS and dedicated server - just select it during the order process. If you are an existing customer and would like to upgrade to Debian 10, you can do so via our customer control panel.

Furthermore, you can combine Debian 10 with Webmin, Lamp, Webmin+LAMP and the Software Raid 1. It is not yet available for Plesk, but it will soon be rolled out by Plesk - we kindly ask for your patience.

Besides Debian 10, we offer you a variety of the latest Linux OS as well as Windows Server 2012 and 2016. Just visit our website and select your desired VPS or Root Server 🙂 !

Posted by: Markus | Tagged as: , , , , , , No Comments
1Jul/190

Hello Summer: Try Plesk one month for free with our Dedicated Servers!

While it is still pretty hot outside in Germany (as we let you know in our blog post last week) we joined forces with our partner Plesk and created a special summer promotion for you! As you surely know, you can try Plesk one month for free. However, this promotion was limited to our VPS so far.

During the summer months, we simply expand this promotion to our dedicated servers as well! All you have to do: When ordering your new dedicated server, just select Plesk Admin, Pro or Host and no fee is charged for the respective edition in the first month!

More information is available on our dedicated Plesk page!

The 2019 Contabo & Plesk Summer Promotion!

Available for a limited period of time only!

6Jun/190

Migration using Plesk

The migration of a website is always a challenging task for the webmaster. Beside a loss of reputation and ranking on search engines, dead links or famous 404-errors, there are some other risks during such a migration. But often it is more dangerous to leave the website on an old server, since old software can become a serious security risk.

Plesk Migrator

If you want to migrate from a current Plesk server with an outdated operation system or an EOL Plesk version, cPanel, Confixx, Helm or DirectAdmin server, Plesk provides the Plesk Migrator.

The Plesk Migrator is an extension which needs to be installed first. Within Plesk navigate to "Extensions", search for "Plesk Migrator" and then you can install it.

After the installation you can open the "Plesk Migrator" at the tab "My Extensions".

The next step is to "Start new Migration" and select the panel type, from which you want to transfer the data. Important: For this you need root access via SSH to the source server. Beside password authentication you can add an SSH key to the server.

If SSH access is not available and only FTP is possible, please see the next chapter Site Importer.

After you have entered the login data, the connection to the source server is started and depending on the server, different migration options are shown.

On a Plesk-to-Plesk migration you can see the subscriptions, customers, reseller and hosting plans.

In addition you can either migrate the customers of a reseller or assign them to a new reseller. After everything is selected, you can continue with a click on "Migrate". At first there are some checks on Apache modules or PHP versions. If there are no errors or you want to ignore possible hints, the migration will start and you can watch the status of the migration.

In case you want to restart the migration after some days, you can click on "Restart Migration".

You can find further information in the Plesk Migration Guide and also in a support article.

Site Importer

In many cases, you already have a running website and want to migrate it with a few clicks. Likely examples are: you have just started with Plesk, you manage your website using a different panel like cPanel or DirectAdmin, or you have a server with a pure LAMP installation.

In this case, Plesk offers an extension called Site Import.

This is also an extension which needs to be installed. Therefore navigate to "Extension" in your Plesk and search for "Site Import", which can be installed then.

There a two different ways to import your website with the Site Importer:

You can login as server administrator and open "Site Importer" at "Extension" - "My Extensions". Alternatively you can navigate to the subscription and select "Website Importing". In the next step, you need to enter the login data for SSH or FTP.

After you entered the login data and clicked "OK", the connection to the source server will be started and the necessary information will be gathered.

If the file structure can not be detected automatically, you can enter additional information like the location of the home directory.

Website software like WordPress, Joomla, Drupal und PrestaShop are recognised automatically and the import is easy. Further information can be found in the Plesk documentation.

Beside websites, this useful extension can also import email accounts. For this choose "Mail Importing" in the subscription. After a click on "Import mail messages", you need to enter the login data and destination email account. If the the email server can not be detected through the login data, you can enter the necessary details at "Show advanced options". With a click on "OK" the import starts.

Additional information is also available on the Plesk website.

Conclusion

We cannot eliminate the risks of a website migration, but minimize them since Plesk offers some useful tools to make a migration easier and reduce the human factor. But the most important thing for a successful migration is a detailed and well thought out planning.

Order a VPS from Contabo and you get the Plesk edition of your choice one month for free! You can also find further information on our Plesk information site.

Posted by: Torsten | Tagged as: , , , , No Comments
15Apr/193

Easter Promotion: 500 GB SSD included free of charge!

Easter is just around the corner and we from Contabo have a very special offer for you! 😀

As of today, you will receive a 500 GB SSD free of charge when ordering a dedicated server Dual Xeon, 10-Core or Dual 10-Core! The offer is available for a short period of time only and while stocks last - our advice: Hurry up!

Easter Promotion 2019

Sounds great? Cool! Then check our dedicated server offers, click on "Customize & Order" below the desired model and get your new dedicated server on time for Easter! Please keep in mind: When opting for a longer contract period, you can get an additional discount of up to one monthly fee of the basic server price. Should you have questions, please do not hesitate to contact our customer support team and we will gladly assist you further.

We wish you and your family Happy Easter!

Posted by: Markus | Tagged as: , , , , 3 Comments
24Jan/190

Installation of Softaculous in Plesk and cPanel

Softaculous offers a huge number of scripts which can be installed by the popular „Auto Installer“ under the Plesk and cPanel administration. For Plesk you can activate Softaculous only on a Linux operating system. The free version gives you access to more than 50 scripts whereas the fee-based, fully-licensed version offers around 450 scripts. An overview of the supported scripts can be found here.

Procedure under Plesk

For Plesk 12.0+ versions

The installation of Softaculous under Plesk can be performed by just a few clicks. Please login to your Plesk Control panel with your root user. Afterwards go to the "Server Management -> Extensions" page and click on the "Extensions Catalog" tab. Once done you can search for Softaculous and click on the "Install" button.

Once you have finished the installation of Softaculous you can find it under the "My Extensions" tab.

Please take note that the free version of Softaculous is installed per default. In case that you need the full license for Softaculous, you can order it directly in the "My Extensions" tab next to Softaculous under the "Buy" button.

For older versions of Plesk please use the following procedure for the installation of Softaculous:

1. ionCube loader activation

Befor you start with the activation of the ionCube loader, you have to check if this one is not already installed and enabled on your server.

To check the ionCube version please connect to your server via SSH as root and use the following command:

find / -name 'ioncube_loader_*'

To check if the ionCube loader is activated you can use the following command:

php -m | grep -i ioncube

2. Installation of Softaculous

When the ionCube loader is activated you can continue with the installation of Softaculous. Therefore please take care that you have enabled POSIX. You can check this by executing the following command:

php -m | grep -i posix

In case that POSIX is not enabled, you can enable it in „Tools & Settings“ → „PHP Settings“ → Please select the related PHP handler and continue with the next steps. Once you have taken care that POSIX is enabled, please connect to your server via SSH as root and execute the following commands:

wget -N http://files.softaculous.com/install.sh
chmod 755 install.sh
./install.sh

Once the commands are executed the installer will start with the installation process of Softacoulous. During the installation scripts will be downloaded and the download activity will be shown on the screen. Afterwards you can select Softaculous in your Plesk administration.

Procedure under cPanel/WHM:

1. ionCube loader activation

To activate the ionCube loader on your cPanel administration please follow the steps below:
* Login to WHM (root)
* Got to Server Configuration → Tweak Settings → PHP
* Select „ioncube“ check box for „cPanel PHP loader“
* Click on „Save“ button.
* That's it. This will enable ionCube for you in 3rd party PHP binary.

ioncube_activation

2. Installation of Softaculous

Once you have activated the ionCube loader you have to connect to your server via SSH as root and execute the following commands:

wget -N http://files.softaculous.com/install.sh
chmod 755 install.sh
./install.sh

Afterwards go to WHM > Plugins > Softaculous – Instant Installs

The following webpage should open if the installation was successful:

softaculous_en

There you can purchase the fully licensed version, if required.

General information about Softaculous

More detailed information about Softaculous and an overview of the current apps can be found using the links below:

https://www.softaculous.com/
https://www.softaculous.com/softaculous/apps

13Nov/180

CHIP Hotline-Test 2019: “A+” grade for Contabo

Once again, we have great news from inside Contabo: This year, too, the well-known German IT magazine CHIP and the research institution Statista have tested the hotlines of German providers during the past months. After more than 8.900 test calls the best hotlines for new customers were determined among 147 companies from 12 industries.

We are very happy that we were awarded with the overall rating “very good” in the category "hosting providers" this year again, after winning the competition last year. The detailed rating for Contabo:

Overall rating: Very good (96.7 out of 100 points)
Service quality: Very good (99 out of 100 points)
Waiting time: Very good (99 out of 100 points)
Reachability: Good (87 out of 100 points)
Transparency: Very good (90 out of 100 points)

We finished second among the 15 tested hosting providers, with a total of 96.7 points – 0.1 points behind the first place (96.8 points).

Receiving the A-grade for our hotline the second year in a row is a huge honor for our entire team. At the same time, it is motivation for us to continue to offer you, our valued customers the best support possible in every situation.

As always, you can contact us by phone directly via a standard landline number, without any hotline fees, queues or complex menu selection – on 365 days per year.

Posted by: Markus | Tagged as: , , , , No Comments
11Jun/180

Establishing a connection to your server via SSH

In this tutorial you will find a guide on how to establish a connection via SSH to your Linux server.

Please note that you will have to replace the place holder <IP Address> in the complete tutorial with the IP address of your server.

Linux

In case you are using a Linux operating system on your local machine you will just have to start a terminal.

To establish the connection to your server please type the following command:

The option -l defines the user which will be connected to. In this case we will use "root".
The option -p defines the port which will be used for the connection. Here we will use the standard SSH port 22.

Should this be the first time you connect to the server, you will have to accept its SSH certificate by typing "yes".

Please insert your password, which you can find in our e-mail "Your Login Data". Kindly note that SSH will not display any letters or symbols when typing the password. You can also copy and paste your password by using the right mouse key (please make sure not to copy your password with blank characters at the end - you can check so by pasting the password into an empty editor file before using it).

Now, click the ‚Enter‘-key. Once done, you should get access to your server via SSH:

The connection has now been established successfully.

Windows

In case you are using a Windows operating system on your local machine, you will have to install a suitable SSH client first.

We recommend to use PuTTy as SSH client:

http://www.putty.org/

After installing PuTTy, open the client and enter the IP address of your Server. The port, in this case the standard SSH port 22, can be changed as well if needed.

Click 'Open' to initiate the connection. You can leave all options to default.

Should this be the first time to connect to the server, you will have to accept its SSH certificate:

Afterwards, you will see the following:

Please insert root (login as:) and your password, which you can find in our e-mail "Your Login Data". Kindly note, SSH will not display any letters or symbols when typing the password. You can also copy and paste your password by using the right mouse key (please make sure not to copy your password with blank characters at the end - you can check so by pasting the password into an empty editor file before using it).

Now, click the ‚Enter‘-key. Once done, you should get access to your server via SSH:

The connection has now been established successfully.

Posted by: Julian | Tagged as: , , , , , , No Comments
28May/180

Results of the customer survey 2018

At the end of April, we have asked you - our existing customers - to answer a few questions about us and our services in a survey within your customer control panel. First of all, we would like to take the chance and thank all of you for the huge participation: Even though the survey was online for just a couple of days, 7.148 customers took part in it - an outstanding number of participants!

The survey revealed that 94% of you are very satisfied or satisfied with our services and the recommendation ratio is just as high. We are very happy about that! At the same time, we will work hard in the coming months in order to convince those of you who are not yet fully satisfied with Contabo. We will thoroughly evaluate the results of the survey and consider your suggestions for improvement. After all, it is our company goal to put you, our valued customers, in the center of our attention!

As you also know, we have raffled 3 x 100 Euro among all participants, as a credit note in your Contabo customer account, which will be used to pay for your registered services with us. The winners have been drawn in the meantime and notified by us. Happy about the prize are:

Frank B. from Troisdorf (Germany)
Dragan T. from Skopje (Macedonia)
Matt B. from Warsaw (Poland)

Congratulations to our winners!

25Apr/181

Review about Contabo at Top10-WebsiteHosting

Great news: The experts at top10-websitehosting have recently published a review about us. They have thoroughly tested our services and we have had the chance to do a Q&A with them.

The authors were especially impressed by our approach to put a special focus on you, our valued customers and to offer you customized solutions regarding the configuration of your server (especially applies to our dedicated servers and colocation offers). Apart from our great price-/performance-ratio, our blog and especially our tutorials section were highlighted in the review. We are really proud about that 🙂

You can read the full review by clicking on the following link:

Top10-websitehosting about Contabo

30Nov/170

Comparison of administration panels: cPanel vs. Plesk vs. Webmin

We are often asked which panel we would recommend. Since there is a variety of different panels with different functions and focus, we cannot easily answer this question. Currently we offer cPanel, Plesk, LAMP und Webmin, which we will introduce here.

cPanel/WHM

cPanel is a webhosting panel which allows to administrate a great number of users in an easy way and configure the installed services. In order to avoid security breaches many settings are pretty restrictive, which may cause issues due to the demands of your software. In addition, without plugins from external developers, it would not be possible to use nginx as an example. The software cPanel is divided into two parts, the interface for users is called cPanel, the administration interface WHM (WebHostMananger).

The developers provide a really detailed documentation which explains nearly all functions cPanel/WHM provides:

https://documentation.cpanel.net/

If errors occur or special questions appear which are not answered within the documentation, it is always a good possibility to ask for this within the official forum:

https://forums.cpanel.net/

And for those who do not know cPanel/WHM or want to check out what was changed before updating the own installation, a demo and the changelog are available:

https://cpanel.com/demo/
https://documentation.cpanel.net/display/CL/Change+Logs

If you are a new user, you may check out their YouTube channel, too:

https://www.youtube.com/user/cpaneltv

Plesk Obsidian

Plesk understands itself as a platform for developers, thus it has a lot of software already installed and software like Docker, Ruby, etc. can be installed with a few clicks. In addition to this, a lot of features can be installed, using free or paid addons, which can be installed with a few clicks, too. Nevertheless, it is even an alternative to start a webhosting. At the moment, three different versions are offered, all details regarding the differences and the official addons can be found within the following website provided by Plesk:

https://www.plesk.com/editions/

Plesk provides a detailed documentation, too:

https://docs.plesk.com/en-US/obsidian/

In addition, a knowledge base with the most common problems and errors - and corresponding solutions - is provided:

https://support.plesk.com/hc/en-us

Moreover, the developers and community are active within the forum and provide assistance in case of problems:

https://talk.plesk.com/

Webmin

Webmin is no classic interface for webhosting, it is a server administration panel which provides a graphical interface to configure the installed services with the goal making server administration easier. An overview of the supported services can be found within the official documentation:

http://doxfer.webmin.com/Webmin/Webmin_Modules

In addition to the supported modules it is no problem to add additional software via SSH or develop more addons for Webmin to extend the list of services, this is possible due to the fact, that the source code is provided via GitHub:

https://github.com/webmin/webmin

As already mentioned, Webmin is by default no webhosting interface like cPanel or Plesk but there was an additional software stack developed which provides the functionality required for webhosting:

https://www.virtualmin.com/

If you only want to use the server as a mail server, cPanel, Plesk and even Virtualmin may be a little bit to heavy, you can think about Webmin, too, since there is an additional addon which provides the basic mail server software:

http://www.usermin.com/usermin.html

LAMP

LAMP has already been offered since a few years and is not a panel like the other ones already mentioned, it is a software stack which contains (Linux,) Apache, MySQL and PHP; this is the basic software to start with your own web presentation. We already published a tutorial about this called "LAMP made easy".

Webmin + LAMP

After we had started offering LAMP, we were often asked why it is not possible to select both Webmin and LAMP. Since we always note down your feedback, we started offering both solutions as one package, so that you can start directly with your webpage after we have sent out the login details to you.

Conclusion

As you can see, there are different Panels on offer and the decision, which one to choose, also depends on the chosen operating system: cPanel can only be combined with CentOS, whereas Plesk can also be used with Windows Server. By the way: You can test Plesk one month for free (available for our VPS) and get used to the many functions this panel offers!