14Nov/140

CHIP hotline test: top rank for Contabo

Having been awarded by Deloitte last week, Contabo was honored this week once again.

CHIP, a well-known IT magazine in Germany, has tested 250 different customer hotlines in different categories by means of several test calls over a period of three months.

As part of the CHIP “Hotline Test 2015” Contabo actually emerges as the winner in the category “speed” among several tested hosting providers from Germany. No other hosting provider than Contabo was available within so many different times of day and night and was able to offer such a fast reaction time to its customers.

Even beyond the category “speed” our service could convince the neutral testers of CHIP. Among 15 tested hosting providers our service hotline has achieved the 2nd place.

High customer satisfaction is one of the most important corporate goals of Contabo. This award is a proof that we are on the right track to achieve this goal. For us, it represents a further incentive to continue giving everything for our customers.

As always, we remain available by phone directly via landline number - at any time, without any hotline fees, queues and menu selection.

30Sep/130

Many Reasons To Choose Us As Your Hosting Provider!

Choose ContaboFor more than 10 years already, we offer hosting solutions for all needs – whether one is a professional Web designer getting his business online, or simply has a small hobby site. Contabo has the right hosting plan for everyone.

Hosting with us has a lot of advantages one can benefit from:

An established company:
Contabo is a fix part on the international hosting market and 10.000 customers from all over the world trust in our services.

Outstanding service:
It is our highest premise to offer outstanding services. This includes excellent support, high-quality products and a top price-performance ratio.

Unique support:
Our best advertisement is the quality of our products and full satisfaction of our customers. We can guarantee this because of our qualified support team. They are specially trained and educated and get coached regularly.
Thanks to our large support team, we can guarantee a smooth data center and server operation, 24/7. Our support team, which is responsible for competent instant service and individual requirements one may have, is available daily from 8am to 11pm via email or by phone The office is occupied on 365 days a year including holidays and weekends. We are dedicated to provide a response time of less than 1 hour, no matter what issue is concerned. This is our point of view regarding optimal service.

Latest server technology:
All our products contain the latest available hardware and equipment. We just use branded and certified hardware, e.g. Intel, Kingston, Western Digital, Samsung and many more.

Modern data center:
We maintain our own private data center that we have planned and designed on our own. It allows us to be extremely flexible and gives us the possibility to meet all the special needs and requirements of our customers.

What distinguishes us from our competitors in detail?
Contabo offers a lot of services free of charge which would cause substantial costs at other providers:
- Customer Control Panel (CCP), that allows our customers to make automated reinstalls free of charge
- RDNS (PTR-Center): we offer the possibility to set reverse DNS entries
- Rescue-System: our rescue system is an independent Linux operating system that runs independently of the server operating system
- We offer an extensive selection of different operating systems. Changing the operating systems (Linux) is completely free of charge
...and many more

Our focus:
We are focused on our customers and customer service. That’s the reason why we reduced the prices of all dedicated and virtual servers (VPS) and doubled the VPS performance at the same time.
You will not find any other hosting provider that can compete with our discount prices in conjunction with the product features and performance.

Our VPS got benchmarked – convince yourself of the good results:
- http://virtdeal.com/contabo-review-germany-kvm-vps-hosting/
- http://vpseer.com/ssd-plans

24Jun/130

Realtime server status: Contabo-Status.com

Contabo Server Status

We are working continously hard to improve the infrastructure of our data center although it is already very reliable. Furthermore, we have a lot of control mechanisms which are detecting problems even before they might have an effect at all.
However, despite these security mechanisms we can not entirely eliminate the risk of short temporary interferences. A data center with an availability of 100,00 % within a timeframe of several years simply doesn't exist.

Therefore, we have just released our new website http://www.contabo-status.com. On this new website we will inform you about interruptions in our data center in realtime. Following this website would ensure that you will get informed und updated in case there is any kind of general issue which also might have an effect on your server.

Even though you probably won't need this website very soon - hopefully never - we recommend you to bookmark http://www.contabo-status.com right away. In case of doubt you will then be informed about the current status and progress with regard to your server without a delay.

30Jul/120

Every voice counts…

Everyone should make his or her own opinion, always and everywhere. But sometimes one needs the help and support of others. So what could be better than using opinions and experiences of existing customers as decision support.

With immediate effect we offer the new category “customer feedback” on our website for undecided customers:

Short extract:Customer feedback

Feel free to leave a comment about your experiences with us or send us an e-mail. We are looking forward to your personal story.