13Nov/180

CHIP Hotline-Test 2019: “A+” grade for Contabo

Once again, we have great news from inside Contabo: This year, too, the well-known German IT magazine CHIP and the research institution Statista have tested the hotlines of German providers during the past months. After more than 8.900 test calls the best hotlines for new customers were determined among 147 companies from 12 industries.

We are very happy that we were awarded with the overall rating “very good” in the category "hosting providers" this year again, after winning the competition last year. The detailed rating for Contabo:

Overall rating: Very good (96.7 out of 100 points)
Service quality: Very good (99 out of 100 points)
Waiting time: Very good (99 out of 100 points)
Reachability: Good (87 out of 100 points)
Transparency: Very good (90 out of 100 points)

We finished second among the 15 tested hosting providers, with a total of 96.7 points – 0.1 points behind the first place (96.8 points).

Receiving the A-grade for our hotline the second year in a row is a huge honor for our entire team. At the same time, it is motivation for us to continue to offer you, our valued customers the best support possible in every situation.

As always, you can contact us by phone directly via a standard landline number, without any hotline fees, queues or complex menu selection – on 365 days per year.

Posted by: Markus | Tagged as: , , , , No Comments
8Nov/182

New Operating System available: Fedora 29

Some of you have probably yearned for it already 😀 now is the time: The brand new Fedora 29 is available at Contabo now for all of your virtual and dedicated servers! It replaces the previous version, Fedora 28.

You can order it with the Software RAID 1 and Webmin and an installation via VNC is possible as well.

Being an active customer, you can easily upgrade to the new version through our customer control panel.

Especially noteworthy for all other readers and users interested in renting servers from us: We offer you a large selection of the latest Linux distributions as well as Windows Server 2012 and 2016. Just click on "Customize & Order" below your desired virtual or dedicated server model in order to get a detailed overview and select the operating system of your choice!

You can find further information and a product overview on our website!

23Oct/180

HostingAdvice praises customer-oriented approach at Contabo

Again this year, the experts from HostingAdvice have written a thorough report about us. In their new article, they especially praise our philosophy to offer our customers a wide range of hosting solutions, always with a focus on the ongoing developments on the hosting market and a constantly changing demand from you, our valued clients. As a result of our approach, we have launched our website builder at the end of last year, and introduced our new VPS SSD models just a few weeks ago.

You can read the full article on HostingAdvice.com!

Posted by: Markus | Tagged as: , , , No Comments
11Oct/182

Plesk 17.8: New features – try for free at Contabo

The new Plesk Onyx 17.8 is available for some time now, and maybe you are using it already. If not, you might consider to order your next (virtual) server with Plesk Onyx. In case you are still unsure if Plesk is the right administration panel for your needs, we would like to introduce some of the many advantages of the latest Plesk Onyx version:

Nginx-Caching: Significantly reduces the load-time of your websites and accelerates your server by loading pages directly from the cache.

The Advisor is the new best friend of your server and provides you with valuable tips in order to improve the security and performance of your server and your websites. This works automatically and the advisor makes suggestions and shows you which issues you need to address. All this is grouped by sections (security, SEO, performance,...)

The Repair-Kit ensures that your server is up and running, at all times. High CPU load, no more disk space available? No problem, thanks to the repair kit you can handle such issues yourself. The best thing: You do not have to be a skilled server administrator for that.

Easily manage your websites and increase the security with the WordPress Toolkit: Updates with optional restore points, password-protected acces to WordPress instances, protection from "pingback attacks", add your own plugins, themes, and much more.

The SEO-Toolkit provides valuable assistance when it comes to search engine optimization. Monitor your keywords, compare your ranking with your main competitors, and receive optimization recommendations in order to attract even more potential site visitors!

Does this convince you to try Plesk Onyx 17.8?

If your answer is "yes", then you can try it one month for free - exclusively at Contabo! This offer is available in combination with all of our virtual private servers (VPS). Just click on "Customize & Order" below the desired VPS and then select the Plesk Onyx version of your choice on the following page (in the section administration panel). You can also find an overview of the different editions in our tutorial Plesk Onyx basics: The first steps.

In case of further questions, we are available to assist you. Just contact our customer support team via mail or phone!

Posted by: Markus | Tagged as: , , , , 2 Comments
14Sep/183

Brand-new VPS offers!

Just a few days ago, we have informed you about the special offers for our dedicated servers. We admit, that was just the beginning and now we've got something BIG for you: Our brand-new VPS offers, featuring a new entry-level model, the VPS S SSD!

As you are surely aware, all around the world VPS from Contabo are well-known for highest quality and an extremely attractive price-performance ratio in combination with an excellent customer support.

Today, we have upped the ante once again and released a new generation of virtual private servers:

From now on, all Contabo VPS with 100% SSD can be ordered with even more SSD disk space and RAM, with even more CPU cores and more bandwidth – at the same price as before.

Moreover, we have added a brand-new and especially hot model to our portfolio: The VPS S SSD. 200 GB of pure SSD storage space are included, as well as 8 GB of guaranteed RAM, 4 Intel Xeon CPU cores, 200 Mbit/s connection to the Internet, Snapshot feature and DDoS protection. Its price of 4.99 EUR / month might be considered as “unbeatable” by some. For us and for you as well it is rather a statement: VPS from Contabo were, are and will be the number one on the VPS market.

The new Contabo VPS of the “100% SSD”-series lined up:

VPS S SSD
4 CPU cores
8 GB RAM (guaranteed)
200 GB SSD disk space
200 Mbit/s port
Unlimited Traffic
1 Snapshot included
No setup fee
Additional discount available, depending on the contract period
Only 4.99 EUR / month!

VPS M SSD
6 CPU cores
16 GB RAM (guaranteed)
400 GB SSD disk space
400 Mbit/s port
Unlimited Traffic
2 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 8.99 EUR / month!

VPS L SSD
8 CPU cores
30 GB RAM (guaranteed)
800 GB SSD disk space
600 Mbit/s port
Unlimited Traffic
3 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 14.99 EUR / month!

VPS XL SSD
10 CPU cores
60 GB RAM (guaranteed)
1600 GB SSD disk space
1 Gbit/s port
Unlimited Traffic
4 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 26.99 EUR / month!

 

We have also restructured our VPS of the “HDD + SSD-boost” series and replaced the existing models with new models named VPS 300, VPS 700 and VPS 1400. The name says it all: Our new VPS with HDD + SSD-boost are equipped with 300, 700 and 1400 GB of disk space. VPS of this series can be ordered with a starting price of just 3.99 EUR / month at Contabo.

Here is an overview of the Contabo VPS with “HDD + SSD-boost”

VPS 300
2 CPU cores
4 GB RAM (guaranteed)
300 GB HDD
SSD-Boost
100 Mbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 3,99 EUR / month!

VPS 700
4 CPU cores
10 GB RAM (guaranteed)
700 GB HDD
SSD-Boost
100 Mbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 7,99 EUR / month!

VPS 1400
6 CPU cores
20 GB RAM (guaranteed)
1400 GB HDD
SSD-Boost
1 Gbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 12,99 EUR / month!

 

Trust the number 1 for virtual servers:

Check out our VPS overview

Posted by: Markus | Tagged as: , , , 3 Comments
31Aug/180

SRV Records – How do I use them correctly?

Definition of an SRV record

With a Service Resource Record (short: SRV record) you can make services, which are usually available via an IP:PORT combination, reachable using a DNS host name. Important to note regarding SRV record is the fact, that they only work if an application has been specifically programmed to make use of them. Examples for this are TeamSpeak3 or Minecraft. SRV-Records can not be used to point a DNS name to an IP address/port combination for arbitrary use by any application.

Example - Teamspeak:
Usually TeamSpeak is using the protocol UDP over port 9987. If you are running a TeamSpeak instance with the IP 123.124.125.126 every client that wants to connect has to enter the IP:port combination of 123.124.125.126:9987. If you change the port or the server IP, you have to inform everyone about the new combination. With SRV records it is possible to connect to TeamSpeak using a DNS host name like ts.mydomain.com

In general every SRV record contains the same information:

_SERVICE._PROTOCOL.yourdomain.tld 86400 IN SRV PRIORITY WEIGHT PORT SERVER

In this example:

_ts3._udp.ts.mydomain.com 86400 IN SRV 0 5 9987 ts.mydomain.com

Values for priority and weight can usually be left at their defaults, they are only used if two or more SRV records with the same name exist. Please note that for the data field, you cannot simply add an IP address here. Instead, you will have to add a valid DNS host name which in turn resolves to an IP address by using an A record, so make sure that the host name you set there exists.

How to create an SRV record at Contabo

  1. Log in into your Contabo customer control panel using https://my.contabo.com
  2. Using the menu item "DNS Zone Management" you can edit a DNS zone and create a new record
  3. The type has to be SRV
  4. Fill in the form. An example can be seen below (please click on the picture in order to increase its size):
  5. The finished record should look like this:

From now on your users can connect to TeamSpeak using only the subdomain ts.mydomain.com

For Minecraft, the record may look like this:

_minecraft._tcp.mc.mydomain.com 86400 IN SRV 0 5 25565 server01.mydomain.com

Please make sure to consult the documentation of your service or application regarding whether SRV records are supported and what scheme they should use.

Posted by: Markus | Tagged as: , , , , No Comments
9Aug/180

Full Monitoring

The optional upgrade Full Monitoring from Contabo is an extensive monitoring tool for your VPS and Dedicated Servers. We are going to present the features of this tool in this tutorial.

Why Full Monitoring?

By the help of Full Monitoring, outages can be detected quickly.

The key benefit of this tool is the immediate notification via SMS (text message) and/or e-mail, should an outage of a server or of only a running service on a server happen. It is like an alert which signals a need for action! We all know and are aware, that a downtime is always a very unpleasant scenario. You can surely understand, that in such a situation it will be beneficial, if you are aware of it immediately. Full Monitoring enables you to react and to take necessary appropriate actions in order to recover all services as soon as possible. In addition other measures can be started, as informing your important customers, for instance.

The administration of services and functions is separated. The contacts - it does not matter if they are e-mail or SMS contacts - can be assigned to the services  which are going to be monitored in any combination.

Furthermore the traffic graphs for VPS and Dedicated Servers can be displayed.

How does Full Monitoring work?

You will receive special login data for Full Monitoring. After logging into Full Monitoring, the screen could look as follows:

We already added two contacts who should be notified. It is only necessary to click on „Add contact“ under „Alert contacts“. Then you can choose the type of contact, with „E-Mail“ and „SMS“ (text message) being the two available options. Please choose the appropriate form of communication depending on your requirements. Under „Services“ you can add services after protocol and port. Particularly, you can assign different contacts to the corresponding services.

In the screenshot you can see that the VPS is online. The services RDP 3389 and http 80 are online, too.

In the following screenshot we reproduce the worst-case scenario when the server is down.

 

In this example, we would send an e-mail to max.mustermann@contabo.com to alert him. In addition we would send a text message to 4912345678.

As a consequence, the services rdp and http would be down, too. We would inform max.mustermann@contabo.com via e-mail and would send a second text message to 4912345678 that RDP is down. In addition we would text a person at 497654321 that the service http is not working.

Given only the webserver is down, but the server is online, we would only send a
text message to 498754321 in this example.

 

For Dedicated Servers already known, we can provide traffic graphs for VPS now as well! In this screenshot you can see the graph for different periods: Daily, weekly, monthly and yearly. For each period you can see the consumed bandwidth for in- and outgoing traffic.

We hope we could introduce this upgrade well and you can see the advantages it has. Could we awake your interest in Full Monitoring? Our whole team would be very pleased to answer your questions. You can find this upgrade during your online order under „Services and upgrades“. You can order the upgrade together with your server online, but it is also possible to order it at any time later by e-mail. For any inquiries, please do not hesitate to contact our customer support team.

Posted by: Alois | Tagged as: , , , No Comments
13Jul/180

Mounting local HDDs via RDP

With RDP it is not only possible to connect to a Windows server. You can also mount local HDDs on the remote Windows server in order to directly transfer data. In this tutorial this process is described step by step.

By the way: In a separate tutorial, we explain how you can connect to your Windows server via RDP. Please read this first in case you are not familiar with RDP yet.

Open your Windows remote desktop connection:

In the sub-menu "Local Resources" you will find the "Local devices and resources" part. Using the "More" button you can choose the HDDs you want to mount on your remote Windows session.



After that you can connect to your server in the way you are used to. During the connection you have to confirm that you really want to allow remote desktop connections to access your local discs.

Once connected you can see the chosen discs directly in the Windows explorer:

Posted by: Julian | Tagged as: , , , , , No Comments
28Jun/180

How do I connect to my Windows server via RDP?

This tutorial will show you how to connect to your Windows VPS or dedicated server at Contabo via RDP from different operating systems.

The following scenarios will be covered:

Connections from desktop operating systems:

  • Establishing a RDP connection from WindowsOS (e.g. Windows 7, 8, 10)
  • Establishing a RDP connection from LinuxOS (e.g. Debian, Ubuntu)
  • Establishing a RDP connection from MacintoshOS (e.g. Apple MacBook)

Connections from mobile devices:

  • Establishing a RDP connection from Android based systems (e.g. Samsung Galaxy)
  • Establishing a RDP connection from iOS based systems (e.g. Apple iPhone)

 

RDP connections from Windows
  • on Windows 7: Please navigate to the "Start icon" of the taskbar and search for "Remote Desktop Connection"
  • bei Windows 8/10: Please navigate to the "Windows icon" of the taskbar and search for "Remote Desktop Connection"

The RDP client should start as follows:

Now you should be able to connect to your server using its hostname (e.g. "vmiXXXXX.contaboserver.net" for VPS or "mXXXX.contaboserver.net" for dedicated servers) or the IP address (e.g. "173.xxx.xxx.xxx"). The RDP session will be established within a few seconds automatically.

Alternatively, you might choose a few options beforehand (e.g. screen resolution and audio settings). Therefore, please click on the "Show Options" button:

Explanations:

  • The screen resolution can be individually modified using the slider
  • If you would like to pass through the audio signal to your local PC, you have to set the "Remote audio playback" function to "Play on this computer"
  • If you would like to make your local printer available on your server, please enable the "Printer" option at the "Local devices and resources" section (Important: The printer device driver must be compellingly installed on your server!)
  • The clipboard is enabled by default, so STRG + C / STRG + V will always work. It can be disabled by disabling its checkbox

 

Troubleshooting:

If you determine issues while connecting to your server, please find enclosed some information about how to fix them:

1. "Remote Desktop can't connect to the remote computer for one of these reasons":

Causes / Solutions:

2. "The remote session was disconnected because there are no Remote Desktop Licence Servers available to provide a license. Please contact the server administrator."

Causes / Solutions:

Obviously, a terminal service was installed on your server and no active licence server has been assigned yet. After the grace period of 90 respectively 120 days, all temporarily licences will be deleted and all further RDP logins will be rejected.

To fix this issue, you either have to delete the terminal service or the affected Windows Registry key

  • If you rent a VPS, you can connect to your server through VNC to perform the required steps:

https://contabo.com/?show=tutorials&tutorial=vnc-connect-vps

  • If you use a dedicated server and you do not have a KVM device attached to your server yet, please get in contact with us at support@contabo.com

* The required server role "Remote Desktop Services" can be deleted at the server manager ("Remove roles and features")
* The affected Registry key can be deleted at the following path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\GracePeriod

Important: Please be careful while changing settings at the Windows registry! Please create a full backup of the registry beforehand.

* Now please perform a reboot of your server and you should be able to login to your server afterwards again

 

RDP connection from Linux

Alternatively, you can also connect from Linux to your Windows server via RDP. There is a command line based program called "rdesktop" and it is usable for all available linux distributions.

  • Installation:

sudo apt-get install rdesktop

  • Start the RDP connection:

rdesktop <IP address>

Now the RDP connection has been established and you can login to your server using the initial login credentials.

Important information:

  • In order to be able to establish a RDP connection, your Linux system must have an X11 server available. It should be installed by default if you already use a GUI (graphical desktop environment - e.g. "Gnome" or "KDE")
  • Please note, it is generally not recommended to establish a RDP connection through SSH
  • Alternatively, there is another program called 'freeRDP', which can be used instead of 'rdesktop'. Please find more information about it at http://www.freerdp.com/

 

RDP connection from MacOS

In order to be able to establish a RDP connection from MacOS based systems (e.g. Apple MacBook), a RDP client is also required. Please find enclosed a download URL to get the latest RDP client version:

https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417?mt=12&ign-mpt=uo%3D4

Afterwards, you can start the RDP client following by entering the Windows login credentials (at the "Domain:" field, you can either use the server's IP address or the hostname):



Please always use the latest RDP client version from iTunes, so it is ensured that no connection issues occur!

Troubleshooting:

1. "Remote Desktop Connection cannot verify the identity of the computer that you want to connect to":

=> This kind of error message is mostly caused by an old respectively outdated RDP client version

Causes / Solutions:

  • Please make sure, that you are currently using the latest RDP client version (download-URL above)

 

RDP connection from Android-based systems

To establish a RDP connection from Google-Android-based systems (e.g. Samsung Galaxy) please use the following RDP client directly from the Google App store. You can always download the latest RDP client version here:

https://play.google.com/store/apps/details?id=com.microsoft.rdc.android&hl=en

 

RDP connection from iOS-based systems

Last of all, we would like to inform you about the possibility of how to connect to your Windows server via an iOS-based system (e.g. Apple iPhone).

Please find enclosed the download URL to get the latest RDP client version:

https://itunes.apple.com/us/app/microsoft-remote-desktop/id714464092?mt=8&ign-mpt=uo%3D4

Very important: In order to use the latest RDP client above, iOS version 8.0 is required at least!


If you have any further questions about connecting via RDP to your server or need help, please do not hesitate to contact us at support@contabo.com.

11Jun/180

Establishing a connection to your server via SSH

In this tutorial you will find a guide on how to establish a connection via SSH to your Linux server.

Please note that you will have to replace the place holder <IP Address> in the complete tutorial with the IP address of your server.

Linux

In case you are using a Linux operating system on your local machine you will just have to start a terminal.

To establish the connection to your server please type the following command:

The option -l defines the user which will be connected to. In this case we will use "root".
The option -p defines the port which will be used for the connection. Here we will use the standard SSH port 22.

Should this be the first time you connect to the server, you will have to accept its SSH certificate by typing "yes".

Please insert your password, which you can find in our e-mail "Your Login Data". Kindly note that SSH will not display any letters or symbols when typing the password. You can also copy and paste your password by using the right mouse key (please make sure not to copy your password with blank characters at the end - you can check so by pasting the password into an empty editor file before using it).

Now, click the ‚Enter‘-key. Once done, you should get access to your server via SSH:

The connection has now been established successfully.

Windows

In case you are using a Windows operating system on your local machine, you will have to install a suitable SSH client first.

We recommend to use PuTTy as SSH client:

http://www.putty.org/

After installing PuTTy, open the client and enter the IP address of your Server. The port, in this case the standard SSH port 22, can be changed as well if needed.

Click 'Open' to initiate the connection. You can leave all options to default.

Should this be the first time to connect to the server, you will have to accept its SSH certificate:

Afterwards, you will see the following:

Please insert root (login as:) and your password, which you can find in our e-mail "Your Login Data". Kindly note, SSH will not display any letters or symbols when typing the password. You can also copy and paste your password by using the right mouse key (please make sure not to copy your password with blank characters at the end - you can check so by pasting the password into an empty editor file before using it).

Now, click the ‚Enter‘-key. Once done, you should get access to your server via SSH:

The connection has now been established successfully.

Posted by: Julian | Tagged as: , , , , , , No Comments